Training
This coverage explores training initiatives, challenges, and innovations shaping workforce development in UK retail. Reporting highlights programmes aimed at upskilling retail staff, leadership training for managers, compliance and customer service education, and strategies to improve retention through learning and development. Insight is geared towards executives, HR professionals, and store managers seeking to strengthen teams and operational performance.
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May- 2021 -21 MayAnalysis
Customer experience differentiation is at the core of retail innovation
The rise of DTC, net-zero commerce, hyper-local shopping, dark stores, same-day (if not, same-15-minutes) delivery, and brand drops mark the point of no return for mainstream retailers. Over the past decade, retail has somewhat sleepwalked into paradigm shifts that are shaping the modern world. The fall of Arcadia Group is…
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Mar- 2020 -17 MarchAdvice
Bracing for coronavirus’ impact on supply chain and e-commerce
As the coronavirus continues to spread across continents, new ramifications of the deadly outbreak are being revealed daily. Supply chain distribution With the quarantine of Wuhan, China, and more than a dozen other cities in a region known as a manufacturing hub, more than 45 days of manufacturing have been…
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11 MarchComment
Harassment in retail: What steps should you take?
Last year, we at Foot Anstey conducted a survey which identified that one in 10 retail staff, equivalent to 319,000 UK workers, have experienced inappropriate or unwanted touching of a sexual nature whilst at work. We have now reached a point in time where Harvey Weinstein (whose alleged criminal misconduct…
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Aug- 2019 -20 AugustAdvice
How to grow your retail business using print and digital
The retail industry is the single largest private sector employer, employing one in ten people here in the UK. That’s no surprise as annual sales are estimated to be around £358bn. Stepping into this arena can prove to be a particularly tough nut to crack. For the past decade we…
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Apr- 2018 -13 AprilAdvice
Retail finance should be celebrated, not feared
Let’s face it: consumer finance gets a bad rap. Only recently did UK Finance release figures showing that debt on UK credit cards is growing at the fastest rate since before the financial crisis. The stats show that the annual growth rate in outstanding credit card debt reached 8.3% in…
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