Three
This coverage explores Three’s strategy, operations, and presence in the UK mobile and retail market. Reporting highlights store activity, financial results, network developments, partnerships, and leadership moves. Aimed at retail executives, category managers, and planners monitoring telecom retail trends, competitive positioning, and consumer demand for mobile services.
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Feb- 2018 -12 FebruaryAnalysis
The evolution of customer care
We live in an increasingly digital world. Throughout the day, consumers use multiple devices and channels to communicate with, and make purchases from, the retailers they use. Digitisation has changed the goal posts for retailers; customer service is evolving into customer convenience. And as more retailers build their services around…
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