Technology
This coverage explores how technology shapes the UK retail sector, focusing on digital transformation, e-commerce platforms, in-store innovations, data analytics, and supply chain systems. Reporting highlights how retailers leverage technology to improve efficiency, enhance customer experience, and stay competitive — offering insight for executives, managers, and professionals driving retail innovation and operations.
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Jun- 2025 -9 JuneClothing & Shoes
Matalan to open 10 stores annually amid £25m investment
Matalan has announced that it is set to invest over £25m in its UK store estate following the £25m of additional funding secured from its anchor investors last month. This marks the first phase of a long-term programme to modernise Matalan’s full estate over the next three to five years…
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6 JuneSport & Leisure
JD Sports to open its largest store at Trafford Centre
JD Sports is set to open its biggest store globally at Manchester’s Trafford Centre on Saturday 7 June, following a major expansion of the site. The 41,000 square foot unit – more than three times the size of the previous store – features what JD describes as its largest ever…
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5 JuneHigh Street
Co-op ‘nearing recovery’ following cyber attack, says CEO
The boss of Co-op has said the company is “nearing recovery” following a major cyber attack earlier this year. In a post on LinkedIn, CEO Shirine Khoury-Haq confirmed that the group’s systems were “now stable”, noting there was “still work to do to unwind the operational and technical impacts of…
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May- 2025 -20 MayFeatures
What’s next for next-day deliveries?
Once the gold standard of eCommerce innovation, next-day delivery was long seen as the pinnacle of convenience – a service so fast, so frictionless, it fundamentally altered consumer expectations across retail categories. It forced grocers, fashion brands, electronics giants, and independent merchants alike to rethink supply chains, last-mile logistics, and…
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13 MayHigh Street
M&S confirms customer data stolen in cyber attack
Marks and Spencer has told customers that some of their personal data has been stolen following a major cyber attack last month. However, it said the data does not include usable payment or card details, which are not held on its systems, and does not include any account passwords. It…
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Apr- 2025 -24 AprilFeatures
Retail’s staffing crisis: why jobs are disappearing and what’s next
Across the UK, retail employment remains 5% below pre-pandemic levels, according to Deputy’s Big Shift 2025 report. The decline is steady, pushed along by automation, e-commerce, and shifting worker expectations. In contrast, London’s hospitality sector is booming – fuelled by the city’s night-time economy, now worth a quarter of all…
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4 AprilClothing & Shoes
New Look to ‘supercharge’ digital growth with £30m investment
New Look has secured a £30m investment from shareholders to accelerate its digital transformation and optimise its online experience for customers. Over the last five years the brand has invested significantly to elevate its digital capabilities: upgrading its website and app, building a social media community of 7m followers, and…
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3 AprilHigh Street
Co-op FY profits soar sixfold but warns of cost pressures ahead
Co-op has seen its full-year pre-tax profits rise by nearly sixfold, soaring by £133m to £161m, up from £28m the prior year, despite facing over £200m of new headwinds and investment costs across the group. The surge in profits was driven by increased operating profits, which rose by £34m to…
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Mar- 2025 -31 MarchFeatures
Spring Budget 2025: what it means for the retail industry
The UK retail sector has been navigating a volatile economic landscape, with rising operational costs, shifts in consumer spending, and policy changes placing unprecedented pressure on businesses. The Spring Budget 2025, delivered by Chancellor Rachel Reeves, was highly anticipated by industry leaders, who had hoped for measures that would alleviate…
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26 MarchOnline & Digital
Virgin Wines targets £100m revenues through ‘turbocharging’ growth plan
Virgin Wines has unveiled plans to “turbocharge” its growth and deliver £100m in annual revenue over the next five years through a new growth strategy, whilst the group hailed a “resilient” performance in its H1 results. The plan, which aims to deliver this revenue growth at a 7% EBITDA margin,…
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