Pandemic
This coverage examines the impact of pandemics on the UK retail industry, focusing on operational disruption, financial challenges, consumer behaviour shifts, and recovery strategies. Reporting highlights store closures, safety measures, supply chain pressures, leadership decisions, and lessons learned to enhance resilience. Tailored for executives and managers, it provides insights to navigate crisis situations and strengthen preparedness.
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Jan- 2025 -8 JanuaryFeatures
Revitalising London’s high streets: a BID’s vision for retail
The significance of bricks-and-mortar experiences remains paramount. Steve Medway, CEO of Knightsbridge Partnership and King’s Road Partnership, two Business Improvement Districts (BIDs), is reshaping some of London’s most iconic areas. With decades of experience in retail and BID management, Medway shares valuable insights into the challenges, strategies, and future of…
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8 JanuaryDIY
Topps Tiles CEO to step down as sales return to growth
Topps Tiles has announced that CEO Rob Parker will retire from the business after 18 years as sales returned to growth in the early weeks of the new financial year. Parker joined the retailer in 2007 and served as CFO for 12 years before becoming CEO in 2019. He will…
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3 JanuaryComment
Disrupting the world of off-price sales
Chris Griffin, CEO of Secret Sales, is a retail innovator with a bold vision: transforming how brands manage discounted inventory while preserving brand equity. Since acquiring Secret Sales in 2020, Griffin has overhauled it from a flash sale platform into one of the largest online marketplaces for discount fashion, apparel,…
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2 JanuaryComment
Reinventing the high Street with The Pop-Up Club
Tillie Peel, founder of The Pop-Up Club, is on a mission to breathe life into the high street. What began as a small experiment to bring vintage clothes to her Essex community has grown into a pioneering business that supports independent makers, artists, and small businesses. By transforming vacant spaces…
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Dec- 2024 -23 DecemberAdvice
Faire’s Charlotte Broadbent on making wholesale accessible
In an era where independent retailers face growing challenges, Faire, a global online wholesale marketplace, has emerged as a transformative force. Led in the UK by Charlotte Broadbent, Faire is redefining the traditional wholesale model by providing small businesses with tools, access, and a platform previously reserved for large corporations.…
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20 DecemberFeatures
Lex Deak on how Basket is revolutionising e-commerce and reshaping consumer habits
In the fast-paced world of e-commerce, few ideas seem destined to stand the test of time. Yet Lex Deak, the founder of Basket, may have cracked the code. A self-proclaimed “serial entrepreneur,” Deak’s innovative app is designed to make online shopping more intuitive, efficient, and personal. In a candid conversation,…
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18 DecemberComment
Becoming a heritage brand of the future
For Jessica Hanley, founder of Piglet in Bed, building a brand was always the goal. Inspired by the shifting ways brands were communicating with consumers, Hanley identified a gap in the homewares market: a need for products that reflected modern lifestyles—beautiful, sustainable, and effortlessly authentic. Combining creativity, an entrepreneurial spirit,…
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13 DecemberAnalysis
How China and ‘memory makers’ are shaping luxury retail trends
The global luxury retail market is at a turning point, navigating economic shifts, evolving consumer preferences, and new growth opportunities. Insights from Morningstar’s Luxury Landscape and other industry reports have explained what trends really shaped the luxury segment year, giving us a good idea of what to expect in 2025.…
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9 DecemberAdvice
The gift card revolution: insights from Anna Uprichard
Gift cards have undergone a remarkable transformation in recent years, evolving from simple gestures of convenience into powerful tools that drive consumer behavior, boost employee morale, and support public welfare. Few know this space better than Anna Uprichard, vice president of commerce for Blackhawk Network (BHN), a global leader in…
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5 DecemberAnalysis
What’s stopping supermarkets from selling loose fruit and veg?
Aldi is taking a bold step toward reducing plastic waste by trialling 12 new loose fruit and vegetable lines across select stores in Northern England. Customers in County Durham, Cumbria, and other northern regions can now buy items like parsnips, broccoli, ginger, and oranges without the unnecessary plastic wrap. If…
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