Omnichannel
This coverage explores the evolution and execution of omnichannel strategies within the UK retail industry. Reporting highlights technology integration, customer experience innovations, store–online alignment, supply chain adjustments, and leadership decisions driving seamless retail operations. Designed for executives and managers, it provides analysis to support strategic planning and operational excellence across digital and physical retail channels.
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May- 2024 -20 MayFeatures
How to revive a struggling business
In recent months and years the retail sector in the UK has faced significant challenges. Amid economic uncertainties, shifting consumer behaviours, and the growing dominance of e-commerce, many brick-and-mortar stores are struggling to stay afloat. Here are a number of steps you can take to help keep your business afloat…
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20 MayClothing & Shoes
New Look to invest £3.3m in 20 Greater Manchester stores
New Look has announced a £3.3m investment to upgrade and improve its stores in Greater Manchester. The retailer will initially trial several initiatives in its 20 stores in the area over the next 12 months to create a blueprint for further improvements across its wider estate. This will centre around…
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17 MayElectrical
Currys to revamp 65 stores to enhance customer experience
Currys has announced an investment programme that will see it refurbish 65 of its stores across the UK to improve the customer experience. The stores will have around 90% of their existing space changed making them “more navigable” for the customer and “enhanced” layouts will enable them to showcase a…
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3 MayNews
Go Outdoors opens new store at Metrocentre
Go Outdoors, the outdoor clothing and equipment retailer, has launched its 20,242 sq ft store at Metrocentre, in the North East. Having taken the unit on Blue Mall, the new store stocks an array of renowned outerwear brands such as Rab, Oex, and Berghaus, as well as a full range…
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2 MayNews
Today’s news in brief-2/5/24
Total supermarket sales growth in the UK slowed to 3.4% in the four weeks ending April 20, down from the previous month’s 5.4%, as per NIQ data. This decline is attributed to easing inflation, an earlier Easter, and decreased general merchandise sales. Despite lower food inflation, food prices remained high…
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2 MayHigh Street
Lounge Underwear PBT falls 33% amid focus on store openings
Lounge Underwear has reported that pre-tax profits dropped 33% to £5.5m during the year ended 30 June 2023, as the retailer focused on expanding its brick and mortar presence. The group’s pre-tax loss comes despite sales increasing 6% to £67.9m, as its active customer base also rose 20% across all…
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Apr- 2024 -19 AprilClothing & Shoes
American Golf’s ‘reset’ helps it return to profit
American Golf has reported that its strategic ‘reset’ has led to a £5.7m increase in EBITDA from a loss of £1.4m in the prior year to £4.3m, one year after the appointment of CEO Nigel Oddy. The group attributed this positive growth to the action it took to control costs…
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17 AprilHigh Street
Matalan welcomes 17 new third-party brands
Matalan has expanded its range by launching 17 new third-party brands within womenswear, menswear, kidswear, homeware and gifting, as well as extending the range of sizes available across hundreds of lines. Among the new brands are Mountain Warehouse, Regatta, BRITBAG Luggage, Threadbare, Brave Soul and ToeZone. In addition, with the…
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Mar- 2024 -26 MarchNews
Today’s news in brief-26/3/24
Asos reported an 18% decline in sales during the first half of fiscal year 2024, yet maintained its profit guidance. Despite the sales dip, Asos showcased strong free cash flow performance, reaching £20m, its best since FY17. CEO José Antonio Ramos Calamonte highlighted the company’s progress in implementing its ‘Drive…
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26 MarchHealth & Beauty
Holland & Barrett names new UK&I CEO amid leadership shake up
Holland & Barrett, the health and wellness business, has announced the appointment of Anthony Houghton as its new CEO of UK&I. The appointment comes as the retailer also announced changes to its structure to help further accelerate its growth and transformation strategy including the creation of three new divisions. Also…
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