Omnichannel
This coverage explores the evolution and execution of omnichannel strategies within the UK retail industry. Reporting highlights technology integration, customer experience innovations, store–online alignment, supply chain adjustments, and leadership decisions driving seamless retail operations. Designed for executives and managers, it provides analysis to support strategic planning and operational excellence across digital and physical retail channels.
-
Feb- 2019 -12 FebruaryAdvice
Gender fluid fashion: Are your stores and colleagues ready to assist?
Fashion retailers are masters at riding the Zeitgeist. So with interest in gender fluidity mushrooming across the globe, it’s no surprise that innovative retailers are reaching out to a growing band of consumers who like their jeans, jackets, tops and trainers to be gender neutral. Statistics reveal that 56% of…
Read More » -
11 FebruaryAnalysis
Three trends from NRF that will shape retail in 2019
Every January the retail industry flocks to New York for ‘The Big Show’, also known as NRF, a three-day event aimed at uncovering what’s next for the industry and how the sector can utilize ground-breaking new technologies to stay ahead in an increasingly competitive landscape. Attracting over 16,000 exhibitors and…
Read More » -
8 FebruaryClothing & Shoes
Foot Locker invests $100m in online marketplace Goat.com
Foot Locker has announced it will make a $100m (£77.3m) strategic minority investment in Goat – a managed marketplace for trainers operating the Goat and Flight Club brands. Foot Locker said the companies will combine efforts across digital and physical retail platforms to create “exclusive customer experiences”. It added the…
Read More » -
Jan- 2019 -22 JanuaryAdvice
Four key trends that will shape retail over the next 12 months
“Retailers need to be ready for an onslaught of industry change. They need to look at store standards and up their game… in order to compete” former Landmark Wholesale MD, Martin William forewarned in 2018. Industry change is certainly happening, but it’s by no means all bad news. New ‘experimental’…
Read More » -
22 JanuaryHigh Street
Pets at Home sees ‘strong’ festive sales
Pets at Home had its “biggest trading day” the Saturday before Christmas, as the retailer reported an increase in sales over the festive period. In the 12 week period from 12 October 2018 to 3 January 2019, the chain saw its group revenue increase by 6.3% to £237.2m while its…
Read More » -
15 JanuaryComment
Three retail predictions that didn’t happen in 2018 – but might in 2019
Today, customers are fortunate enough to have a wide variety of options to choose from when shopping online. However, this means that shopping expectations – and habits – have changed. Retailers must ensure they offer a seamless shopping experience for customers, that meets buyer needs; otherwise, they risk losing out…
Read More » -
8 JanuaryComment
Turning marginal into massive gains for retailers
No-one talks about retail in terms of online and offline anymore. The word omnichannel entered and left our parlance with equal speed. Retailers are now focused on providing customers with the choice, experience and delivery they want, when they want it – regardless of the channel on which any part…
Read More » -
Dec- 2018 -6 DecemberAdvice
It’s not too late for the high street to make a success of Christmas
Black Friday is over and retailer’s sights are now being set on the Christmas rush, as retailers look to capitalise on demand for presents, food and drink, decorations and all manner of other festive paraphernalia. Good cheer abounds, year-end bonuses are still prevalent in many sectors, and consumers are often…
Read More » -
Nov- 2018 -23 NovemberAdvice
How to remain a winner this Black Friday
Considered to be one of the busiest shopping days of the year, Black Friday can be a manic period for retailers. Nevertheless, it can also be hugely profitable for many brands looking to hijack the seasonal peak to increase sales and build brand loyalty. According to a recent survey, it…
Read More » -
Oct- 2018 -22 OctoberComment
Black Friday is not a day, it’s a ‘bargain bonanza’ fortnight
With recent reports lamenting the demise of the high street, one could be forgiven for thinking that physical stores have had their day. However, bricks-and-mortar shops still occupy an important position in the shopping experience and no more so than in the run up to Christmas, with the frenzy kicking…
Read More »
