Omnichannel

Rethinking Retail: How to put customers at the heart of your strategy

How can you accelerate your in-store sales? In HappyOrNot’s upcoming webinar, discover the science behind purchasing behaviours, the ways you can increase…

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Mindfulness in omnichannel retail – the key to a successful future

Mindfulness and being more conscientious about the impact of retail operations is fast becoming a top business priority for online…

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How to adapt rapidly to grow your business

Post-Christmas is always a time for the retail sector to regroup, scrutinising what’s gone well, where the challenges lie and…

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Wilko appoints Jerome Saint-Marc as its first CEO

Home and garden needs retailer Wilko appointed Jerome Saint-Marc as its first ever CEO to help “lead the business forward”.…

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How to find money in revenue leakage dashboards and improve buyer journeys

Retailers are facing a constant battle to gain and maintain loyal customers while keeping up with the relentless pace of…

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How retailers can stand out from the crowd in 2020

The start of the year is always a good moment to reflect on what the months ahead – indeed decade…

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Maintaining a sense of balance in the omnichannel

Marketers often face a challenge when balancing their use of online and offline channels. If one is much heavier than…

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Pets at Home reveals ‘strong’ first half results

Pets at Home has reported a “strong” first half in the 28 weeks to 10 October, resulting in a pre-tax…

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What retailers can learn from Europe’s top performers about transformation

With e-commerce being the fastest growing segment of the retail market in Europe and North America, it would be natural…

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How to bring the department store CX to your digital channels

The past few years have been cataclysmic for the health and beauty industry; with new pressures, market forces and trends…

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