Multichannel
This coverage explores multichannel retail strategies and execution across the UK sector, examining how retailers integrate physical stores, e-commerce, and digital platforms. Reporting includes initiatives to improve customer experience, technology adoption, operational challenges, and leadership decisions — providing retail professionals with insight into effective multichannel operations and their commercial impact.
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Jul- 2021 -22 JulyHigh Street
Ryman selects new CEO
Ryman has announced that it has hired Peter Birks as its new CEO, with effect 2 August 2021. He brings with him 15 years of experience as an executive leader, with a record in delivering growth and “maximising” operational efficiencies within multichannel organisations. He has held leadership roles in retailers…
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Jun- 2021 -4 JuneClothing & Shoes
Fashion and lifestyle sales almost double in May
Lifestyle and fashion retailers recorded strong performances through the first full month of post-lockdown activity with sustained online sales helping to bolster overall growth, according to BDO’s latest High Street Sales Tracker (HSST). BDO revealed that the lifestyle category saw total like-for-like sales reach their highest result on record, as…
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3 JuneComment
The benefits of the Amazon model are overstated – it’s time for true disruption
It is undeniable that Covid jumped ecommerce into 2030. A 2021 report from Retail Economics and Natwest discovered that since the pandemic began, nearly half (46%) of UK consumers have purchased a product online that they had previously only ever purchased in store. Meanwhile 32% of consumers surveyed said they…
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2 JuneComment
Online retailers are in danger of being overwhelmed by increased orders – Automation is the answer
Online retailers are facing a major crisis. Since Covid-19 hit, reduced headcount and social distancing practices within the walls of warehouses and distribution centres mean retail businesses are struggling to manage the stresses and strains of increased e-commerce demand – which is set to continue to soar. Recent research from…
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2 JuneClothing & Shoes
Moncler appoints new chief brand officer
Moncler has announced that Gino Fisanotti has been appointed to the newly created position of chief brand officer, with effect from 7 June 2021. Fisanotti will report directly to Remo Ruffini, chairman and CEO of the group, and will also join the strategic committee as strategic director while Roberto Eggs…
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May- 2021 -14 MayAnalysis
The return to the high street: friend or foe?
With our clocks adjusted to British Summer Time and Government guidelines easing off shopping restrictions for non-essential shopping, the return to the high street is back in swing. However, with non-essential shops implementing social distancing measures to ensure they remain as safe as they can be, the handling of stock…
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13 MayOnline & Digital
Online sales in April ‘impressive’ despite high street reopening
Online retail sales have continued to grow in April, rising 10.2% year-on-year, despite the reopening of the high street and against strong figures for April 2020. According to the latest IMRG Capgemini Online Retail Index, which tracks the online sales performance of over 200 retailers, there was still some evidence…
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Apr- 2021 -20 AprilNews
Search begins to find the UK’s fastest growing online retailers
One of the world’s leading Digital Operations Platforms has launched its search for the inaugural ‘Lightning 50’, a league table of the UK’s fastest growing e-commerce businesses of the last 12 months. The list has been launched to celebrate the fastest-growing UK retailers following findings from internal research that two…
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13 AprilSport & Leisure
JD Sports ‘retains profitability’ in FY21
JD Sports has posted a pre-tax profit of £421.3m, before exceptional items, in its financial results for the year to 30 January 2021. While this represents a drop in pre-tax profit from the previous year, down from £438.8m, the sports retailer confirmed it has “retained substantially all of its record…
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Mar- 2021 -31 MarchComment
It’ll be alright on the night
They haven’t seen a customer for months, and if reports are to be believed, it’s likely that other, unwanted visitors have likely moved in. But, for now, let’s assume that the local pest control have done their job, spring and summer lines are on the rails, and the windows are…
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