Multichannel
This coverage explores multichannel retail strategies and execution across the UK sector, examining how retailers integrate physical stores, e-commerce, and digital platforms. Reporting includes initiatives to improve customer experience, technology adoption, operational challenges, and leadership decisions — providing retail professionals with insight into effective multichannel operations and their commercial impact.
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Nov- 2021 -12 NovemberPeople Moves
In The Style names new CEO
In The Style has announced the appointment of Sam Perkins as the group’s new CEO, effective 17 January. It comes as Adam Frisby, the founder and CEO of the Group, has taken the decision to become chief brand officer, a newly created role with responsibility for developing the group’s influencer…
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Oct- 2021 -5 OctoberHigh Street
Greggs lifts guidance despite supply chain disruptions
Greggs has welcomed a resilient performance in its third quarter of trading, with like-for-like sales up by 3.5% against 2019, despite ongoing supply chain issues and staff shortages. Growth was particularly strong in August when the ‘staycation’ effect was evident, and remained in positive territory in September, with two-year like-for-like…
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Sep- 2021 -14 SeptemberAdvice
Embracing Google Shopping and omnichannel strategies post-lockdown
The relaxation of restrictions on June 21 – or as it has become known in the media, ‘Freedom Day’ – was meant to be a return to normality. For brick and mortar retailers especially, this represented a chance for them to increase sales and recoup losses endured during lockdown. However,…
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8 SeptemberHigh Street
August online retail sales growth slows down
Online retail sales growth in August fell by 9.3% year-on-year, which was only a small improvement compared with July’s fall of 9.6%, according to the latest IMRG Capgemini Online Retail Index. The index revealed that August’s results were still “well below” the six (2.25%) and 12-month (21.37%) averages, but above…
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Jul- 2021 -22 JulyHigh Street
Ryman selects new CEO
Ryman has announced that it has hired Peter Birks as its new CEO, with effect 2 August 2021. He brings with him 15 years of experience as an executive leader, with a record in delivering growth and “maximising” operational efficiencies within multichannel organisations. He has held leadership roles in retailers…
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Jun- 2021 -4 JuneClothing & Shoes
Fashion and lifestyle sales almost double in May
Lifestyle and fashion retailers recorded strong performances through the first full month of post-lockdown activity with sustained online sales helping to bolster overall growth, according to BDO’s latest High Street Sales Tracker (HSST). BDO revealed that the lifestyle category saw total like-for-like sales reach their highest result on record, as…
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3 JuneComment
The benefits of the Amazon model are overstated – it’s time for true disruption
It is undeniable that Covid jumped ecommerce into 2030. A 2021 report from Retail Economics and Natwest discovered that since the pandemic began, nearly half (46%) of UK consumers have purchased a product online that they had previously only ever purchased in store. Meanwhile 32% of consumers surveyed said they…
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2 JuneComment
Online retailers are in danger of being overwhelmed by increased orders – Automation is the answer
Online retailers are facing a major crisis. Since Covid-19 hit, reduced headcount and social distancing practices within the walls of warehouses and distribution centres mean retail businesses are struggling to manage the stresses and strains of increased e-commerce demand – which is set to continue to soar. Recent research from…
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2 JuneClothing & Shoes
Moncler appoints new chief brand officer
Moncler has announced that Gino Fisanotti has been appointed to the newly created position of chief brand officer, with effect from 7 June 2021. Fisanotti will report directly to Remo Ruffini, chairman and CEO of the group, and will also join the strategic committee as strategic director while Roberto Eggs…
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May- 2021 -14 MayAnalysis
The return to the high street: friend or foe?
With our clocks adjusted to British Summer Time and Government guidelines easing off shopping restrictions for non-essential shopping, the return to the high street is back in swing. However, with non-essential shops implementing social distancing measures to ensure they remain as safe as they can be, the handling of stock…
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