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Multichannel

This coverage explores multichannel retail strategies and execution across the UK sector, examining how retailers integrate physical stores, e-commerce, and digital platforms. Reporting includes initiatives to improve customer experience, technology adoption, operational challenges, and leadership decisions — providing retail professionals with insight into effective multichannel operations and their commercial impact.

  • Apr- 2025 -
    15 April
    High StreetMajestic completes acquisition of Enotria&Coe

    Majestic completes acquisition of Enotria&Coe

    Majestic, the wine specialist in retail, wholesale and hospitality, has completed the strategic acquisition of Enotria&Coe, a supplier of premium wines and spirits for an undisclosed sum. Majestic said the combination accelerates its ambition to become the “go-to” supplier of wines, beers and spirits in the UK on-trade, creating a…

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  • 3 April
    High StreetCo-op FY profits soar sixfold but warns of cost pressures ahead

    Co-op FY profits soar sixfold but warns of cost pressures ahead

    Co-op has seen its full-year pre-tax profits rise by nearly sixfold, soaring by £133m to £161m, up from £28m the prior year, despite facing over £200m of new headwinds and investment costs across the group. The surge in profits was driven by increased operating profits, which rose by £34m to…

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  • Mar- 2025 -
    31 March
    FeaturesTopshop’s comeback: a boon for the high street?

    Topshop’s comeback: a boon for the high street?

    Topshop is back. Once a beacon of British high street fashion, the brand has teased its return to reclaim its position in the retail landscape. But in an era dominated by digital-first brands, resale platforms, and evolving consumer habits, does Topshop have what it takes to thrive again? The journey…

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  • Nov- 2024 -
    26 November
    Clothing & ShoesSosandar HY losses narrow

    Sosandar HY losses narrow

    Sosandar has revealed that its losses have narrowed to £0.7m, down from £1.3m, for the half year ended 30 September 2024. The brand put this positive swing down to margin enhancement and continued careful cost management. However, the company’s revenues fell to £16.2m, down from £22.2m, as the group continued…

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  • Oct- 2024 -
    14 October
    Clothing & ShoesBestseller profits up 8% to £594m

    Bestseller profits up 8% to £594m

    Danish fashion brand Bestseller has reported an 8% increase in profits to DKK 5.3bn (£594m) for the year to 31 July 2024, despite a 4% drop in revenue to DKK 35.6bn (£3.99bn). The group stated that profitability primarily improved due to normalisation and efficiency gains in the company’s logistics operations.…

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  • 8 October
    Clothing & ShoesSosandar opens fourth site in Cardiff

    Sosandar opens fourth site in Cardiff

    Sosandar, the women’s fashion brand, has announced that it has signed a lease agreement for its fourth store, in Cardiff’s St David’s centre. The news follows the recent store openings in Chelmsford, Marlow and the Metrocentre. St David’s occupies one third of Cardiff’s city centre and Sosandar’s new store will…

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  • May- 2024 -
    14 May
    NewsThe British Footwear Association appoints new CEO

    The British Footwear Association appoints new CEO

    The British Footwear Association (BFA) has announced that Richard Shetliffe has been appointed as the new chief executive officer.  Shetliffe takes up the position today (14 May), bringing a depth of experience and knowledge to lead the BFA. With over 30 years in the footwear and accessories industry, he has…

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  • Apr- 2024 -
    5 April
    GovernmentTheo Paphitis slams gov’s ‘disappointing’ attitude towards retail 

    Theo Paphitis slams gov’s ‘disappointing’ attitude towards retail 

    Theo Paphitis has called out the government’s “disappointing” attitude towards the industry’s importance, Retail Week has reported. It comes as Paphitis’ retail group, which comprises Ryman, Robert Dyas and Boux Avenue, achieved improved profitability in its full-year results. Paphitis said he had increased investment in his brands, whilst the government was…

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  • Nov- 2023 -
    2 November
    Luxury GoodsZalando EBIT up 72% despite falling Q3 revenues

    Zalando EBIT up 72% despite falling Q3 revenues

    Zalando has reported that its EBIT increased 72% to €23.2m (£20.2m) during Q3, despite revenues and gross merchandise volumes falling by 3.2% and 2.4% respectively.  The online fashion retailer managed to improve its EBIT during the quarter through reduced logistics costs, but revenues did not materialise amid low consumer sentiment…

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  • Oct- 2023 -
    5 October
    Sport & LeisureON aims to double net sales in three years

    ON aims to double net sales in three years

    Swiss running retailer ON has announced its target to double its net sales 2026 to at least £3.19bn. The company also expects to exceed 60% gross profit margin by 2026 and reach an apparel share of 10% or more. Furthermore, ON wants to reach an adjusted EBITDA margin of +18%…

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