Multichannel
This coverage explores multichannel retail strategies and execution across the UK sector, examining how retailers integrate physical stores, e-commerce, and digital platforms. Reporting includes initiatives to improve customer experience, technology adoption, operational challenges, and leadership decisions — providing retail professionals with insight into effective multichannel operations and their commercial impact.
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Oct- 2025 -21 OctoberPeople Moves
Laura James appoints new CEO
Homeware and interiors brand Laura James has announced the appointment of Matthew Talbot as its new chief executive officer. Talbot, who previously served as chief operating officer for four and a half years, has overseen a period in which the business more than doubled in size, with increased profitability and…
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7 OctoberClothing & Shoes
Matalan strengthens senior leadership team
Matalan has announced a series of senior hires, within buying and design, trading and merchandising, customer and loyalty, and e-commerce. Jo Bennett has joined the company as director of buying and design to lead Matalan’s product and design strategy, bringing experience from Tu clothing and John Lewis, where she led…
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Aug- 2025 -15 AugustSponsored Articles
Five forces reshaping UK fulfilment, and how brands can respond
In the UK, shifts in technology, consumer expectations, and economic pressure are driving structural change across the fulfilment sector – positioning it now as a core driver of customer experience and brand reputation. At Fidelity Fulfilment, we work with both fast-scaling DTC brands and some of the UK’s largest multichannel…
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11 AugustHigh Street
The Entertainer to become an Employee Owned Trust
TEAL Group Holdings, owner of The Entertainer, Early Learning Centre and Addo Play Ltd, has announced that the Grant family are transferring their 100% ownership to an Employee Ownership Trust. Due to complete in September 2025, The Entertainer said this decision is the culmination of a long-term succession plan and…
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Apr- 2025 -15 AprilHigh Street
Majestic completes acquisition of Enotria&Coe
Majestic, the wine specialist in retail, wholesale and hospitality, has completed the strategic acquisition of Enotria&Coe, a supplier of premium wines and spirits for an undisclosed sum. Majestic said the combination accelerates its ambition to become the “go-to” supplier of wines, beers and spirits in the UK on-trade, creating a…
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3 AprilHigh Street
Co-op FY profits soar sixfold but warns of cost pressures ahead
Co-op has seen its full-year pre-tax profits rise by nearly sixfold, soaring by £133m to £161m, up from £28m the prior year, despite facing over £200m of new headwinds and investment costs across the group. The surge in profits was driven by increased operating profits, which rose by £34m to…
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Mar- 2025 -31 MarchFeatures
Topshop’s comeback: a boon for the high street?
Topshop is back. Once a beacon of British high street fashion, the brand has teased its return to reclaim its position in the retail landscape. But in an era dominated by digital-first brands, resale platforms, and evolving consumer habits, does Topshop have what it takes to thrive again? The journey…
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Nov- 2024 -26 NovemberClothing & Shoes
Sosandar HY losses narrow
Sosandar has revealed that its losses have narrowed to £0.7m, down from £1.3m, for the half year ended 30 September 2024. The brand put this positive swing down to margin enhancement and continued careful cost management. However, the company’s revenues fell to £16.2m, down from £22.2m, as the group continued…
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Oct- 2024 -14 OctoberClothing & Shoes
Bestseller profits up 8% to £594m
Danish fashion brand Bestseller has reported an 8% increase in profits to DKK 5.3bn (£594m) for the year to 31 July 2024, despite a 4% drop in revenue to DKK 35.6bn (£3.99bn). The group stated that profitability primarily improved due to normalisation and efficiency gains in the company’s logistics operations.…
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8 OctoberClothing & Shoes
Sosandar opens fourth site in Cardiff
Sosandar, the women’s fashion brand, has announced that it has signed a lease agreement for its fourth store, in Cardiff’s St David’s centre. The news follows the recent store openings in Chelmsford, Marlow and the Metrocentre. St David’s occupies one third of Cardiff’s city centre and Sosandar’s new store will…
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