Millennials
This coverage examines the evolving retail behaviours and preferences of UK millennials in 2025. Reporting highlights their increasing focus on affordability, sustainability, and digital engagement. Key trends include a shift towards experiential spending, such as travel and leisure activities, over material goods, and a growing interest in second-hand and vintage items, driven by environmental concerns and the appeal of unique products. Additionally, the resurgence of Y2K fashion trends reflects millennials’ nostalgia and influence on contemporary style. These insights are tailored for retail executives, marketers, and professionals aiming to engage effectively with the millennial demographic.
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Feb- 2021 -1 FebruaryCoronavirus
New lockdowns edge consumer confidence to near-record low
The final quarter of 2020 saw consumer confidence fall by 1%, to a near-record low -17%, according to the latest Deloitte Consumer Tracker. It found with the exception of personal finances, all other measures of confidence were below year-on-year comparisons, with ‘health and wellbeing’, and ‘children’s education and welfare’ categories…
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Jan- 2021 -28 JanuaryLuxury Goods
Hugo Boss appoints new chief sales officer
Hugo Boss has announced the appointment of Oliver Timm as chief sales officer. In his role, he will be responsible for delivering a “premium shopping experience” for the retail group customers across all consumer touch-points − from retail and wholesale to e-commerce. Among Timm’s top priorities will be the implementation…
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Apr- 2020 -30 AprilComment
Will coronavirus permanently change millennials and Gen Z retail habits?
Bushfires decimating Australia, the fraught finalising of Brexit, and a global virus pandemic – so far, 2020 has been a year of challenges. For the UK’s older teenagers, the already turbulent world around them has become even more uncertain. Any plans to begin higher education or full-time employment have been…
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Jan- 2020 -8 JanuaryFeatures
Our guide to luxury trends to watch out for this 2020 – What to know
Looking at the luxury industry of today’s market, both in luxury goods and experiences, experts believe that the market will continue to shine in the coming years. The luxury industry—led by cars, personal goods, and hospitality—is comprised of nine segments and makes up for about 80 per cent of the…
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Dec- 2019 -5 DecemberAdvice
Four tips to mastering millennial brand loyalty
Millennials can be demanding – they want variety, they want value for money, and they want everything to be available to them at the touch of a button – and quickly. Their demands are being met – from fast-fashion retailers delivering clothes to their doorstep the next day to Netflix…
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Nov- 2019 -20 NovemberComment
How AI can help implement a quick and seamless shopping experience
Earlier this year, Sainsbury’s announced it was in talks with Uber Eats to launch a grocery delivery service. Whilst most major supermarkets offer their own online delivery service, it’s this kind of innovative thinking and the alignment of offerings with services relevant to your audience that will help gain an…
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Sep- 2019 -24 SeptemberComment
The rise of loyalty schemes in the retail sector
E-vouchers are increasing in popularity. While at a relatively steady pace, the sector has grown 10% over the past two years. Hawk Incentives recently published The Loyalty Evolution Report which looked at customer loyalty and what’s driving it. Currently a massive 82% of Brits subscribe to at least one loyalty…
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Jul- 2019 -9 JulyEconomy
Online to make up more than 50% of retail sales in 10 years
Online shopping will account for more than 50% of retail sales (up from 19% currently) in the next 10 years according to a new report, The Digital Tipping Point, out today (Tuesday 9 July). Commissioned by law firm Womble Bond Dickinson (WBD) which advises a wide range of retailers, the…
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Jun- 2019 -7 JuneAdvice
Offering frictionless delivery is key to winning over millennials
Driven by the rise of online shopping and the modern on-demand lifestyle, millennials now expect their customer journey to be seamless. This has inevitably led to the transformation of the retail industry. While many bricks-and-mortar stores report losses and closures, the world of ecommerce continues to flourish as it meets…
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May- 2019 -17 MayComment
Brands vs the people: the rise of independent online retailers
After the hard knock the UK’s retail sector took following the 2008 financial crash, things are finally starting to look brighter. Consumers are driving this up-turn with their clicks; with the majority of Gen Z and Millennials now choosing to do most of their shopping online. This year, more than…
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