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Marks and Spencer

This coverage analyses Marks and Spencer’s strategy, performance, and influence within the UK retail market. Reporting highlights store operations, product innovation, online developments, financial results, marketing campaigns, and leadership changes. With a focus on commercial impact and competitive dynamics, it offers insights for professionals managing grocery, fashion, and homeware retailing at scale.

  • Nov- 2020 -
    5 November
    Clothing & ShoesM&S confirms it will stay open during lockdown

    M&S confirms it will stay open during lockdown

    Marks and Spencer has confirmed that its clothing and home division will remain open despite the lockdown restrictions. According to Drapers, M&S CEO Steve Rowe said that he wanted to make it “very clear” that it would follow the government guidelines but its stores would “remain open”. He said: “We’re…

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  • 4 November
    Department StoresM&S swings to first loss in 94 years

    M&S swings to first loss in 94 years

    Marks and Spencer has swung to a pre-tax loss of £87.6m in the half-year ended 26 September, down from the £158.8m profit reported the year before, marking its first ever loss in 94 years of trading as a public company.  The group saw its profit plummet by 77% to £61.8m,…

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  • Oct- 2020 -
    9 October
    Clothing & ShoesN Brown grows retail team with appointments

    N Brown grows retail team with appointments

    N Brown Group has expanded its retail team following the appointment of Sarah Welsh as CEO. Shailina Parti has joined the digital clothing retailer as the group buying director, joining from Jigsaw Clothing. Neil Hendy has been appointed as group design director, who joins from senior design roles at Coast…

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  • 5 October
    SupermarketsWaitrose eats into Ocado’s market share despite M&S deal

    Waitrose eats into Ocado’s market share despite M&S deal

    Waitrose has reportedly stolen some online market share from its former partner Ocado in the first few weeks of Ocado’s new joint venture with Marks and Spencer. According to The Sunday Times, in the first two weeks after the launch of Ocado’s new partnership, its weekly online orders dropped from…

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  • 2 October
    Clothing & ShoesM&S launches third-party fashion brand partnership

    M&S launches third-party fashion brand partnership

    Marks and Spencer has begun stocking independent fashion brands on its site, with debut partner Nobody’s Child launching yesterday (1 October). According to The Guardian, the decision, initially announced in May, seeks to “reinvigorate” the retailer’s “struggling clothes arm” by widening its customer appeal. Nobody’s Child markets itself as “eco-conscious…

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  • Sep- 2020 -
    7 September
    CommentRethinking your staffing requirements to survive the recession

    Rethinking your staffing requirements to survive the recession

    With a new CBI survey revealing the highest level of retail job cuts since the 2009 crisis, lockdown restrictions, a lack of consumer confidence and less spending power continues to hit Britain’s high streets hard. While some businesses have remained resilient and are now back trading under revised conditions, a…

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  • 1 September
    NewsM&S and Ocado kick-off delivery team-up

    M&S and Ocado kick-off delivery team-up

    Marks and Spencer’s has launched a new partnership with Ocado, with its first deliveries expected to reach customers today (1 September). Around 6,800 products from M&S will now be available to consumers through the online supermarket. According to the retailer, the new venture is expected to benefit from the increased…

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  • Aug- 2020 -
    25 August
    Online & DigitalM&S trials drive-through click and collect

    M&S trials drive-through click and collect

    Marks and Spencer has announced it has partnered with Doddle to trial a new click and collect drive-through service. As part of its Never the Same Again programme outlined at its full year results in May, Marks Spencer said it is “accelerating its transformation” with ambitions to create a store…

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  • 18 August
    CoronavirusM&S to axe 7,000 jobs

    M&S to axe 7,000 jobs

    Marks and Spencer has announced its plan to axe 7,000 roles across the business over the next three months.  It comes as the group confirmed the launch of a multi-level streamlining programme that will see redundancies in its central support centre, regional management, and UK stores. According to the retailer,…

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  • 14 August
    CoronavirusCovid-19 outbreak strikes M&S supplier

    Covid-19 outbreak strikes M&S supplier

    Greencore, the factory that provides Marks and Spencer with its ready-to-eat sandwiches, has confirmed it is “proactively testing” workers after 299 employees tested positive for coronavirus.  The group confirmed that those who had tested positive are now self-isolating, and the company is working alongside PHE East Midlands, Northamptonshire County Council…

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