Marks and Spencer
This coverage analyses Marks and Spencer’s strategy, performance, and influence within the UK retail market. Reporting highlights store operations, product innovation, online developments, financial results, marketing campaigns, and leadership changes. With a focus on commercial impact and competitive dynamics, it offers insights for professionals managing grocery, fashion, and homeware retailing at scale.
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Nov- 2025 -12 NovemberPeople Moves
British Airways boss Sean Doyle to join M&S board
Marks and Spencer has appointed Sean Doyle, chair and chief executive of British Airways, as a non-executive director with effect from 1 December 2025. Doyle, who leads one of the UK’s best-known airlines, will join the retailer’s audit and risk and nomination committees on the same date. His appointment follows…
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12 NovemberSupermarkets
Supermarket sales growth slows ahead of Black Friday
Total Till sales at UK supermarkets rose by 3.2% in the four weeks to 1 November 2025, according to new data from market researcher NielsenIQ (NIQ). The figure marks a slowdown from 4.1% growth in September, as shoppers held off spending in anticipation of seasonal promotions such as Black Friday…
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11 NovemberSupermarkets
Grocery inflation eases to 4.7% as supermarkets step up Xmas promotions
Grocery price inflation slowed to 4.7% this month as supermarkets stepped up promotions ahead of Christmas, according to new data from Worldpanel by Numerator. Take-home sales at grocers rose by 3.2% in the four weeks to 2 November compared with the same period last year, with spending on promoted items…
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7 NovemberOnline & Digital
M&S to expand Zalando partnership
Marks and Spencer has signed a partnership agreement with ZEOS, the B2B unit of Zalando, to fulfil its entire online direct-to-consumer orders in continental Europe covering 21 markets. The new agreement will enable M&S to take advantage of ZEOS’ inventory efficiency, creating one single stock pool as well as an…
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6 NovemberOnline & Digital
Zalando Q3 revenues rise 26% after About You merger
Zalando has reported a 26.5% jump in revenues to €3bn (£2.6bn) in the third quarter ended 30 September, after completing its merger with Hamburg-based fashion platform About You in July in a deal that expanded its customer base to over 61 million across Europe. During the period gross merchandise volume…
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5 NovemberHigh Street
Cyber attack slashes M&S profits by more than half
Marks and Spencer has seen its adjusted profit before tax fall to £184.1m in the first half of the year ended 27 September 2025, down from £413.1m in the same period last year as a result of the cyber attack it suffered in April. The company also revealed that it…
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3 NovemberDepartment Stores
John Lewis to launch VIP experiences for loyalty card members
John Lewis is set to open a VIP lounge at its flagship store on Oxford Street in London for loyalty card members, according to reports from The Telegraph. The company has revealed that it will be trialling the VIP area until Christmas, with customers able to get a complimentary glass…
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Oct- 2025 -27 OctoberSupermarkets
M&S ends IT service desk partnership with TCS
Marks and Spencer (M&S) has reportedly let go of its IT service desk partnership with its India-based IT consultancy. According to The Telegraph, the retailer terminated its contract with Tata Consultancy Services (TCS) in July, but TCS said the move was not related to the cyber attack incident that occurred…
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27 OctoberSupermarkets
Supermarkets urge chancellor to drop new rates surtax
Nine of Britain’s biggest supermarket chains have called on chancellor Rachel Reeves to exclude large retail stores from the government’s proposed business rates surtax, warning it would add pressure to food prices. The letter, organised by the British Retail Consortium (BRC), was signed by the heads of Aldi, Asda, Iceland,…
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21 OctoberSupermarkets
M&S chief urges chancellor to reconsider tax policy ahead of Budget
Marks and Spencer chief executive Stuart Machin has urged chancellor Rachel Reeves to “change course” on economic policy ahead of next month’s Budget, warning that persistent tax rises risk trapping the UK in a “doom loop” of weak growth. Writing in The Times, Machin described the government’s fiscal approach as…
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