Loyalty Scheme
This coverage explores the use and evolution of loyalty schemes within the UK retail sector. Reporting highlights new programme launches, innovations in customer rewards, data-driven personalisation, regulatory considerations, and the commercial impact of loyalty initiatives on customer retention and spending. The content is designed for retail executives, marketers, and managers looking to enhance customer engagement and drive long-term value through loyalty strategies.
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Jun- 2024 -7 JuneSupermarkets
TDR Capital to become majority owner of Asda as Zuber Issa exits
TDR Capital is set to become the majority owner of Asda, announcing that it has agreed to acquire Zuber Issa’s shares in the supermarket. Mohsin Issa will remain a co-owner in Asda alongside TDR Capital, and the ownership of Asda is now 67.5% by TDR Capital, 22.5% by Mohsin Issa, and…
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May- 2024 -21 MayNews
Today’s news in brief-21/5/24
Zuber Issa is poised to acquire the UK arm of EG Group, a move indicating the Issa brothers’ business paths are diverging. This acquisition excludes Cooplands bakery, certain Starbucks outlets, and EG’s electric vehicle charging business, Evpoint, with the deal expected to conclude by late June. Additionally, Zuber Issa is…
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21 MayHigh Street
The Works expects return to profit amid cost-cutting plans
The Works is anticipating a return to profit in its new financial year, having reported flat sales for FY24, following its relisting to AIM and further cost-cutting measures. In its latest trading update for the year ended 5 May 2024, revenues inched up by 0.9% to £282.6m, while total like-for-like…
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17 MayAdvice
Here’s what you’re missing if you forgo a loyalty programme
Businesses have been known to implement loyalty programmes – or customer rewards, as some might call them – since at least the mid-80s. While it’s mostly associated with retail, it can be used by anyone who exchanges goods or services, from coffee shops to hairdressers. Some detractors might like to…
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15 MayNews
Today’s news in brief-15/5/24
Tesco CEO Ken Murphy has seen his pay more than double to nearly £10m, fueled by a 159% rise in pre-tax profits to £2.29bn and a 7.4% increase in group sales excluding VAT and fuel. This pay increase, largely due to a performance share plan, raised his compensation from £4.44m…
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15 MayDepartment Stores
Angling Direct reports pre-tax profit of £1.5m as sales surge
British fishing equipment retailer Angling Direct has reported pre-tax profits of £1.5m in FY24, up from £700,000 the prior year. It also recorded revenues of £81.7m, up 10.2% in the financial year to 31 January 2024. Store sales increased by 7.6% to £44.4m (2023 £41.3m) and online sales increased by…
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Apr- 2024 -22 AprilNews
Today’s news in brief-22/4/24
Investors from the Middle East and China are eyeing Selfridges following Signa’s financial struggles, leading to restructuring and insolvency. Central Group, a co-owner, is seeking to buy out Signa’s stake, with potential partnerships being explored with sovereign wealth funds and tycoons. Notable entities like Saudi Arabia’s Public Investment Fund and…
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22 AprilSupermarkets
Asda profits soar 24% to £1.1bn amid sales boost in FY23
Asda has seen adjusted EBITDA after rent soar by 24% to £1.078bn in FY23, largely driven by like-for-like sales growth and the impact of strategic acquisitions, after the group welcomed four consecutive quarters of growth.For the year ending 31 December 2023, like-for-like sales (excluding fuel) rose by 5.4%, which Asda…
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5 AprilGovernment
Theo Paphitis slams gov’s ‘disappointing’ attitude towards retail
Theo Paphitis has called out the government’s “disappointing” attitude towards the industry’s importance, Retail Week has reported. It comes as Paphitis’ retail group, which comprises Ryman, Robert Dyas and Boux Avenue, achieved improved profitability in its full-year results. Paphitis said he had increased investment in his brands, whilst the government was…
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4 AprilNews
Dobbies appoints new CMO
Garden centre retailer Dobbies has announced that Phil Thomas has joined the group as chief marketing officer. Thomas, who has been CMO for Costa Coffee for the last three years, brings to Dobbies over 30 years of wide-ranging marketing experience in both retail and consumer goods. Before serving as CMO…
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