Loyalty Scheme
This coverage explores the use and evolution of loyalty schemes within the UK retail sector. Reporting highlights new programme launches, innovations in customer rewards, data-driven personalisation, regulatory considerations, and the commercial impact of loyalty initiatives on customer retention and spending. The content is designed for retail executives, marketers, and managers looking to enhance customer engagement and drive long-term value through loyalty strategies.
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Nov- 2024 -27 NovemberSupermarkets
Around 92% supermarket loyalty schemes offer ‘genuine’ savings, CMA finds
The Competition and Markets Authority (CMA) has found that people who are members of a loyalty scheme can almost always make a genuine saving on the usual price by buying loyalty priced products. Having analysed around 50,000 grocery products on a loyalty price promotion, the CMA found very little evidence…
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Sep- 2024 -25 SeptemberHealth & Beauty
Space NK to open new shop at centre:mk
Beauty retailer Space NK is set to open a new store at shopping destination centre:mk in Milton Keynes. Set to open on Silbury Arcade at the end of November 2024, the 1,721 sq ft store will offer a selection of makeup and skincare products. Space NK beauty loyalty scheme, NDULGE,…
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Jun- 2024 -17 JuneFeatures
The power of retail loyalty programmes
In the ever-competitive landscape of UK retail, where consumer choice is vast and customer expectations are higher than ever, retail loyalty programmes have emerged as a vital strategy for businesses looking to thrive. These programmes, which reward customers for their continued patronage, have become a cornerstone of modern retailing, providing…
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13 JuneNews
Today’s news in brief-13/6/24
Singapore-based fashion retailer Shein has raised prices by over a third on core items to boost revenue ahead of its anticipated IPO on the London Stock Exchange. Coresight Research estimates Shein’s revenue will reach $50bn this year, a 55% increase from last year. The company’s price hikes have outpaced competitors…
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13 JuneSupermarkets
Sainsbury’s launches EV charging loyalty scheme in UK first
Sainsbury’s has begun rolling out its fast EV charging service, Smart Charger, with which customers will be able to collect Nectar points, making it the first EV charging service in the country to offer a national loyalty scheme. The retailer announced that smart charger customers with active Nectar accounts will…
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7 JuneSupermarkets
TDR Capital to become majority owner of Asda as Zuber Issa exits
TDR Capital is set to become the majority owner of Asda, announcing that it has agreed to acquire Zuber Issa’s shares in the supermarket. Mohsin Issa will remain a co-owner in Asda alongside TDR Capital, and the ownership of Asda is now 67.5% by TDR Capital, 22.5% by Mohsin Issa, and…
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May- 2024 -21 MayNews
Today’s news in brief-21/5/24
Zuber Issa is poised to acquire the UK arm of EG Group, a move indicating the Issa brothers’ business paths are diverging. This acquisition excludes Cooplands bakery, certain Starbucks outlets, and EG’s electric vehicle charging business, Evpoint, with the deal expected to conclude by late June. Additionally, Zuber Issa is…
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21 MayHigh Street
The Works expects return to profit amid cost-cutting plans
The Works is anticipating a return to profit in its new financial year, having reported flat sales for FY24, following its relisting to AIM and further cost-cutting measures. In its latest trading update for the year ended 5 May 2024, revenues inched up by 0.9% to £282.6m, while total like-for-like…
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17 MayAdvice
Here’s what you’re missing if you forgo a loyalty programme
Businesses have been known to implement loyalty programmes – or customer rewards, as some might call them – since at least the mid-80s. While it’s mostly associated with retail, it can be used by anyone who exchanges goods or services, from coffee shops to hairdressers. Some detractors might like to…
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15 MayNews
Today’s news in brief-15/5/24
Tesco CEO Ken Murphy has seen his pay more than double to nearly £10m, fueled by a 159% rise in pre-tax profits to £2.29bn and a 7.4% increase in group sales excluding VAT and fuel. This pay increase, largely due to a performance share plan, raised his compensation from £4.44m…
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