John Lewis
This coverage explores John Lewis’s strategy, operations, and performance within the UK retail sector. Reporting includes store and online developments, product innovation, marketing campaigns, financial results, leadership decisions, and employee-owned business dynamics. With a focus on commercial impact and competitive strategy, it provides insights for professionals managing department stores, multi-channel retail, and premium consumer brands.
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Nov- 2018 -12 NovemberAdvice
How high street retailers can make it as ‘bricks and clicks’ companies
Next year Amazon is set to celebrate its 25th birthday, although much of the high street won’t be joining the party, with an estimated 38,900 UK retail jobs being lost or affected this year alone. The roll call of businesses that have entered administration, from House of Fraser to Poundworld…
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7 NovemberPeople Moves
John Lewis Partnership chairman to step down in 2020
The John Lewis Partnership has announced its chairman Sir Charlie Mayfield is to step down from his role in 2020. The parent company of John Lewis and Waitrose, the John Lewis Partnership is now the largest employee-owned business in the UK with 83,000 employees who are all partners in the…
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Oct- 2018 -31 OctoberEntertainment
Argos and John Lewis Christmas toy lists create surge in interest
A new study has found interest in this year’s “must-have” Christmas toys surged by almost eight times, following the publication of the Argos and John Lewis top Christmas toys lists. The research by digital marketing agency, Everest Media, analysed the volume of Google searches that each toy on the list…
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17 OctoberAdvice
How ‘technology transformation’ is shaping the retail renaissance
For European retailers, 2018 has been tough. However, retailers are resilient, and hopes are high that a more positive outlook is on the horizon. Falling European unemployment, twinned with increased net incomes for most countries are good news for consumers, which in turn should mean more disposable income and increased…
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17 OctoberDepartment Stores
‘Mixed weather’ leads to John Lewis and Partnership sales slip
John Lewis and Waitrose have both reported a sales decrease for its 11th week of trading, dragged down by a week of mixed weather and poor homeware performance. Compared with last year’s sales during the same period sales decreased by 1.6% to £210m, compared with £214m last year. For Waitrose…
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16 OctoberAdvice
How the ‘customer experience’ can improve inclusivity in-store
Next month, a number of British retailers including Asda, Marks and Spencer, Sainsbury’s, Barclays and Argos will be coming together in aid of ‘Purple Tuesday’ – the first accessible shopping day in the UK. Co-ordinated by the disability organisation Purple and endorsed by the government, Purple Tuesday is all about…
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11 OctoberAdvice
The future of the department store is in ‘science-driven’ marketing
Once classed the pillars of our high-streets, department stores are now facing troubled times. They’ve developed a reputation for being outdated, as customers have opted to shop online. Experts describe department stores as lagging, claiming some “haven’t changed in 10, maybe 20 years”. With House of Fraser closing half its…
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Sep- 2018 -14 SeptemberDepartment Stores
John Lewis Oxford Street flagship sees business rates rise 57% in a year
John Lewis’ flagship on Oxford Street, London is expected to see its business rates tax rise from £12.68m to £19.91m up 57% compared with last year’s revaluation. According to real estate advisor, Altus Group, the Oxford Street store alone will pay £41.04m in business rates over the four years of…
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14 SeptemberAnalysis
The new Debenhams branding might be ‘joyous’ – but is the in-store experience?
This is a pivotal moment for department stores. The ongoing House of Fraser (HoF) crisis has shown the perils of not keeping up, and just this week former giant John Lewis revealed an incredible 99% dip in profits. It’s a stark warning – but it has also opened up an…
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13 SeptemberHigh Street
John Lewis hit by 99% drop in H1 profits
The John Lewis Partnership has reported a 99% slump in its underlying profits to £1.2m in the first six months of the year, which the company described as “challenging times”. The significant drop in profits comes despite a 1.6% uptick in revenue to £5.4bn attributed to the increased online grocery…
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