John Lewis
This coverage explores John Lewis’s strategy, operations, and performance within the UK retail sector. Reporting includes store and online developments, product innovation, marketing campaigns, financial results, leadership decisions, and employee-owned business dynamics. With a focus on commercial impact and competitive strategy, it provides insights for professionals managing department stores, multi-channel retail, and premium consumer brands.
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Mar- 2020 -30 MarchPeople Moves
Ted Baker appoints Rachel Osbourne as new CEO amid Covid-19 crisis
Lifestyle brand Ted Baker has today announced the appointment of Rachel Osbourne as its new CEO amid the Covid-19 crisis. Osbourne , whose appointment will be effective immediately, has more than 20 years’ of relevant brand and retail sector experience. She joined Ted Baker as chief financial officer in November…
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24 MarchCoronavirus
Drop in footfall three times higher than worst recorded, says Springboard
Springboard has revealed that the annual change in footfall last week represented an “unprecedented decline” that was three times greater than the worst previously recorded. The retail intelligence company said that we are starting to see the “true impact” of coronavirus on consumer activity. It added the result for the…
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23 MarchEconomy
FCA asks companies to delay preliminary financial accounts
The Financial Conduct Authority (FCA) has requested companies which were due to issue its preliminary trading updates in the next few days to delay publication, amid the ongoing disruptions caused by the outbreak of the coronavirus. The FCA urged all listed companies to observe a moratorium on the publication of…
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23 MarchDepartment Stores
John Lewis stores to close for first time in 155 years
John Lewis Partnership has announced the temporary closure of all John Lewis stores in light of the coronavirus pandemic. All 50 sites will cease trading today (Monday 23 March), after the “difficult decision” was confirmed by its board. It marks the first time in the group’s 155-year history that its…
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5 MarchHigh Street
John Lewis profits plummet 23% in full-year results
The John Lewis Partnership saw profits plummet by 23% to £123m for the year ended 25 January 2020, resulting in the lowest staff bonus seen in 67 years at only 2%. The group said the performance was “weaker” than it had hoped for, driven by “significantly reduced profitability” in John…
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4 MarchElectrical
Dixons Carphone appoints two new members to its executive team
Dixons Carphone has strengthened its executive team by appointing a former John Lewis Partnership exec to the role of CCO while also adding a new COO. Ed Connolly has taken up the role of chief commercial officer after previously holding a number of roles across commercial and strategy at the…
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Feb- 2020 -17 FebruaryComment
Online vs offline – are physical stores starting to fight back?
More than half of UK consumers are now shopping online, with UK online spend forecasted to increase by 29.6% between 2019 and 2024, according to retail analysts at GlobalData. As a nation, we spend roughly £1 in every £5 online; a figure which has remained relatively steady in recent years. …
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14 FebruaryHigh Street
Frasers Group backs BRC’s calls for government review of business taxes
Frasers Group has backed the campaign by the British Retail Consortium (BRC) and 52 other retailers calling for the government to take urgent action on business rates. In a letter to now former chancellor Sajid Javid, which was signed by retailers including Debenhams, Harrods, John Lewis, Marks and Spencer, Primark…
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10 FebruaryAnalysis
Ocado ditches Waitrose; Bill gates orders £500m beast-yacht; Boris to lower immigration wage threshold
A busy start to the week in the business pages. As the coronavirus story unfolds I am reluctant to spend every day providing updates on it, but it is worth noting quickly that there is likely to be some worldwide economic turbulence due to the latest developments. A slew of…
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5 FebruaryDepartment Stores
John Lewis appoints new executive director
John Lewis has announced the appointment of Nina Bhatia as executive director, strategy and commercial development. Bhatia will commence her role on 17 February, and report to the company’s chairman, Dame Sharon White, as a member of the new executive team. She will move from her role as managing director…
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