Dixons Carphone appoints two new members to its executive team

Dixons Carphone has strengthened its executive team by appointing a former John Lewis Partnership exec to the role of CCO while also adding a new COO.

Ed Connolly has taken up the role of chief commercial officer after previously holding a number of roles across commercial and strategy at the John Lewis Partnership. In his new role, Dixons Carphone said he will continue its “commercial transformation”.

Connolly will succeed Steve Ager, who is leaving the business in June after 12 years at Dixons Carphone.

In addition, the company has appointed Mark Allsop as its new COO. Allsop joins the business from Merlin Entertainments and will succeed Alan Ritchie who is departing from the business in June after 11 years.

Both Connolly and Allsop’s roles will come into effect on 4 May.

Alex Baldock, chief executive of Dixons Carphone, said he is “delighted” to welcome Connolly as its chief commercial officer.

He said: “Ed is a forward-thinking and innovative leader who is focused on building strong, customer-obsessed and highly commercial teams. I am also pleased to be bringing our stores, contact centres and online business together under Mark Allsop’s leadership in his role as chief operating officer. 

“I would like to thank Steve and Alan for their important contributions to Dixons Carphone over many years. We look forward to building on their hard work and successes as we continue with the transformation of the business in our vision to help everyone enjoy amazing technology.”

Connolly added: “I am delighted to be joining Dixons Carphone, a business I have admired for a long time and undergoing one of the most exciting transformations in retail. Ensuring we have a world-class commercial function will be crucial to delivering our vision of helping everyone enjoy amazing technology and I can’t wait to be a part of that.”

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