HR
This coverage focuses on human resources strategies and workforce management within the UK retail industry. Reporting highlights recruitment trends, staff retention, training and development, workplace policies, diversity and inclusion initiatives, and leadership approaches to managing retail employees. Designed for executives and managers, it offers insights to support effective HR practices and strengthen organisational performance.
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Feb- 2018 -6 FebruaryAdvice
Popping Off? The pop-up shop looks set for a revival in 2018
While some of the UK’s favourite brands experienced a dip in footfall and an increase in online sales over the 2017 festive period, the death of the high street is a long way off. This is partly due to the habits of younger shoppers, whose interest in creating “experiences” has…
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1 FebruaryAdvice
Why retailers are losing the fight against online counterfeiting
What do premier watches, designer handbags and prescription pharmaceuticals all have in common? These are just a few items being sold on the Internet, as counterfeits of actual brand names, for enormous profits. In fact, according to the International Trademark Association, $460bn (£323.11bn) of counterfeit goods were bought and sold…
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Jan- 2018 -31 JanuaryAdvice
How to cater for the millennial consumer
Technological advancements have certainly changed the game for the modern-day consumer, and this couldn’t be more true for the group known as millennials. Being clued up when it comes to online content and data has changed the way in which millennials have made decisions about where to shop, and if…
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31 JanuaryHigh Street
B&Q plans to cut 200 headquarters jobs
DIY retailer B&Q has announced it will cut over 200 roles at its Southampton headquarters. In a statement, the group said the it was due to a “cost-cutting drive and restructure”, and hopes that axing the jobs will “improve efficiency and simplify ways of working”. The company is the latest…
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30 JanuaryAnalysis
The new age of the one click customer
The boundless rise of automation is changing the way we communicate and altering the ways in which businesses operate. Today digital technologies are enabling new business models and creating new revenue streams. Take Skyscanner for example, the travel fare aggregator website has capitalised on digital payment technologies and moved away…
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29 JanuaryAdvice
PPC trends we’re likely to see in the retail industry in 2018
Last year, there were many changes to paid search, including a change to the AdWords dashboard and the rise of voice search, the latter we’re likely to see a lot more of over the course of the next 12 months. But what about other aspects of PPC? Will robots take…
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26 JanuaryAdvice
Using RFID to improve the customer experience
Dissatisfied and unengaged customers are an unfortunate part of the retail industry. Poor customer service can result in the possible loss of a sale or diminished brand loyalty. However, what is poor customer service actually costing your business? Dean Frew thinks Radio Frequency Identification (RFID) holds the key. Research from…
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24 JanuaryAnalysis
The positive side of negative customer reviews
At a time when the big chains have more buying power than ever, finding ways to differentiate and grow an independent retail brand is very important. User generated content, in the form of customer endorsements and online reviews, are a powerful way to achieve this and help consumers to decide…
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22 JanuaryAdvice
How can retailers overcome the omnichannel challenges?
Consumers’ demands on retailers have intensified in the past decade. Previously, having an online store to accompany your physical shop was seen as a luxury, now it is essential and online shopping has taken the next step to meet customer demand. Consumers want the ability to shop seamlessly across multiple…
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19 JanuaryAdvice
How to make Right to Work checks easier
The UK workforce is becoming increasingly diverse in its makeup, and while undoubtedly this is a good thing, it isn’t without some challenges. Civil penalties set by the UK government have become stricter for those who are employing workers who do not have the right to work in the UK.…
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