HR
This coverage focuses on human resources strategies and workforce management within the UK retail industry. Reporting highlights recruitment trends, staff retention, training and development, workplace policies, diversity and inclusion initiatives, and leadership approaches to managing retail employees. Designed for executives and managers, it offers insights to support effective HR practices and strengthen organisational performance.
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Feb- 2018 -14 FebruaryAdvice
Retail needs to play its part in reducing carbon emissions
A leaked study in 2008 revealed that emissions from shipping could be up to three times higher than previously believed. It was something of a wake up call for an industry that was on its way to becoming one of the largest contributors to global CO2 levels. That was a…
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13 FebruaryAnalysis
Five future truths of digital signage in retail
Touchscreen devices such as iPads are becoming more and more prevalent within the in-store shopping experience, as retailers are increasingly turning to this technology to help increase their sales revenue. These touchscreen displays are typically placed around the store, allowing customers to scan through the available inventory and enabling them…
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12 FebruaryAnalysis
The evolution of customer care
We live in an increasingly digital world. Throughout the day, consumers use multiple devices and channels to communicate with, and make purchases from, the retailers they use. Digitisation has changed the goal posts for retailers; customer service is evolving into customer convenience. And as more retailers build their services around…
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9 FebruaryAnalysis
The changing face of retail and retail employment
Over the last five to 10 years we’ve all witnessed the changing face of the retail store. The early signs were evident, with Apple’s flagship stores launching as places to worship tech, the rise of experiential stores – where we’re just as likely to pop into one for a coffee…
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8 FebruaryAdvice
Five ways paid search can help retailers maximise sales events
Accounting for an estimated £8bn sales in 2017, Black Friday is a firm fixture on the retail calendar, even stealing sales from more traditional Christmas spending (December spending fell by 1.5% according to ONS). Having merged into Cyber Monday, the most effective ‘Black Fridays’ last year were actually week-long events,…
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7 FebruaryAnalysis
Why retailers are struggling to bridge the omnichannel gap
The last decade has seen a huge shift in the retail industry with perpetual change and monumental technological advancements leaving behind an incredibly fast-paced, hypercompetitive environment. The modern customer now expects a quick, convenient and seamless experience, regardless of how or where they choose to purchase products. They expect merchants…
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6 FebruarySponsored Articles
Why modern point of sale methods aren’t the answer
Why you should avoid integrating your iPad POS A great number of businesses all over the world are trading in their old cash drawers and legacy point of sale systems for a smarter solution. The use of iPad POS software has grown in popularity and demand, particularly for smaller retailers…
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6 FebruaryAdvice
Popping Off? The pop-up shop looks set for a revival in 2018
While some of the UK’s favourite brands experienced a dip in footfall and an increase in online sales over the 2017 festive period, the death of the high street is a long way off. This is partly due to the habits of younger shoppers, whose interest in creating “experiences” has…
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1 FebruaryAdvice
Why retailers are losing the fight against online counterfeiting
What do premier watches, designer handbags and prescription pharmaceuticals all have in common? These are just a few items being sold on the Internet, as counterfeits of actual brand names, for enormous profits. In fact, according to the International Trademark Association, $460bn (£323.11bn) of counterfeit goods were bought and sold…
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Jan- 2018 -31 JanuaryAdvice
How to cater for the millennial consumer
Technological advancements have certainly changed the game for the modern-day consumer, and this couldn’t be more true for the group known as millennials. Being clued up when it comes to online content and data has changed the way in which millennials have made decisions about where to shop, and if…
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