HR
This coverage focuses on human resources strategies and workforce management within the UK retail industry. Reporting highlights recruitment trends, staff retention, training and development, workplace policies, diversity and inclusion initiatives, and leadership approaches to managing retail employees. Designed for executives and managers, it offers insights to support effective HR practices and strengthen organisational performance.
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Feb- 2018 -28 FebruaryAnalysis
Cyber security threats in retail
Retailers have had little choice but to transform their IT infrastructure as customers increasingly move to online shopping and high street-based revenues decline. Retailers and most of their customer interactions and data are now online and as such, many retailers are adopting Cloud for some, or all, of their customer-facing…
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27 FebruaryAnalysis
What omnichannel really means for the modern retailer
Life is busy and time is scarce. Digitisation has encouraged people to look for easy, simple and efficient solutions to challenges they face in their daily lives. These rules are no different in the retail sector. Consumers want to buy and retailers want to sell, it’s as simple as that.…
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26 FebruaryAdvice
Why Irish consumer exports are rising despite Brexit uncertainty
In the wake of the decision to leave the European Union, many businesses within Irish consumer products saw this not as a challenge but as a platform for a myriad of opportunities and consequently started looking at how to maintain ties to the UK as well as open up new…
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23 FebruaryAdvice
Feeling the squeeze: how to fight falling profits and rising costs
The boom in e-commerce over the last few years has altered the way we shop beyond recognition and the fast pace only looks set to increase. But this rapid transformation has come at a cost to retailers. Profit margins are being squeezed ever tighter as they find themselves under pressure…
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22 FebruaryAdvice
An algorithmic approach to more personalised customer relationships
Personalisation in retail is not new – this is what retailers have been doing since the days of the little black book. However, machine learning and automation of marketing and loyalty communications are proving to be game changers in terms of delivering individual experiences, more efficiently. Increasingly we are seeing…
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21 FebruaryAdvice
When customers call the shots, flexibility is key
It’s no secret that the ecommerce industry is in a constant state of transformation, as digitally savvy shoppers continue to expect more and more from brands and retailers. Whilst it’s true that the UK remains a global leader when it comes to online shopping, we’re seeing that our favourite brands…
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20 FebruaryAdvice
My retail trend predictions for 2018
Rife with advancements in technology, new financial regulations and waves of thinking, the landscape of modern business is constantly evolving; pushing forward-planning to the forefront of driving success. This year has already seen the implementation of PSD2 and the launch of Amazon’s first check-out less supermarket, but there are a…
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19 FebruaryAdvice
Are you making these common mistakes on your e-commerce platform?
It is thought that by 2040 some 95% of purchases will be facilitated by e-commerce. As more people are turning to these platforms instead of the physical stores to make their purchases, it is vital for retailers to ensure that they optimise their platforms in order to boost traffic and…
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16 FebruaryAdvice
3 ways retailers can achieve better customer experience
In an ever-more-personalised retail world, where shopper loyalty is driven by the overall shopping journey, businesses big and small need to invest in a holistic customer experience strategy to keep up with customers’ interest. So what key elements should retailers consider when building a sensorial experience? Create the right atmosphere…
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15 FebruaryAdvice
Understanding, influence and drive – Challenging change management
We’ve all heard the saying ‘change is the only constant in life’. As retailers know, and in some cases have learnt the hard way, this can definitely be applied to their industry. The retail sector in the UK has changed significantly in the last 10 years and this dramatic transformation…
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