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Killing plastic before it kills us

Research has revealed that a staggering 114,000 tonnes of plastic packaging ends up in landfill each year whilst 226,800 miles…

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Sustaining success: Luxury fashion and the environment in 2019

Environmental concern is high on the agenda for retailers of all sectors, shapes and sizes at present, and as we…

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Gender fluid fashion: Are your stores and colleagues ready to assist?

Fashion retailers are masters at riding the Zeitgeist. So with interest in gender fluidity mushrooming across the globe, it’s no…

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Three trends from NRF that will shape retail in 2019

Every January the retail industry flocks to New York for ‘The Big Show’, also known as NRF, a three-day event…

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DTC ‘done right’ could reignite loyalty of fickle customers

Nowadays, more and more brands are bypassing stores or retail partners through direct-to-consumer strategies – or DTC – in an…

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The true impact of loyalty card fraud

As banks and credit card issuers invest more resources in making card fraud tougher, criminals are following the money and…

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How UK retailers can make the most of Chinese New Year

Chinese New Year falls on the 5th of February this year and ushers in a week-long, national holiday in China.…

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Reduce waiting times and improve customer experience

It is no secret that competition among brick-and-mortar retailers is at an all-time high. Even after a relatively busy Christmas…

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Predictions on tech for consumer retail arising from CES

Although I was hoping for announcements from CES on how 5G will change our lives and the impact AR is…

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Digital transformation – the key to a truly engaged customer and workforce

Retail is one of the most challenging sectors in the UK right now, particularly with the collapse of the British…

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