HR
This coverage focuses on human resources strategies and workforce management within the UK retail industry. Reporting highlights recruitment trends, staff retention, training and development, workplace policies, diversity and inclusion initiatives, and leadership approaches to managing retail employees. Designed for executives and managers, it offers insights to support effective HR practices and strengthen organisational performance.
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Sep- 2019 -5 SeptemberAdvice
Shifting the approach towards returns
In 2010, the e-commerce industry in the UK was worth £60bn. Fast forward to 2019 and its value has more than tripled to £182bn, according to the Ecommerce Foundation. Due to its convenience and 24/7 access, online shopping is becoming more popular than ever and by 2021 e-commerce sales are…
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4 SeptemberComment
Inventive independent retailers attract cautious customers
We’ve been hit with a barrage of reports that suggest big box retail is struggling to keep up with changes to the high street. In July, the British Retail Consortium released data that found retailers experienced their worst month of trading since records began, as Brexit, consumer spending and discounting…
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3 SeptemberAdvice
Fast fashion and the role that retailers have to play in tackling it
The fashion industry has never been without its critics, but today it seems to be drowning in them. PETA’s iconic ‘I’d rather go naked than wear fur’ billboard campaign of the early nineties, when the likes of Kim Basinger, Pamela Anderson and Christy Turlington were persuaded to get their kit…
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3 SeptemberHigh Street
Arcadia COO resigns after 25 years at the group
Arcadia has confirmed that COO David Shepherd has resigned following 25 years at the group. He had begun his career on the shop floor before working his way up to oversee the running of Topman. He took on the COO role in 2012. According to a filing on Companies House,…
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2 SeptemberHigh Street
Philip Green reportedly preparing to break up Arcadia
Arcadia boss Philip Green is preparing to break up the retail group prepare for a potential sale of the brands, according to a report from The Sunday Times. The reports states that Green has begun “laying the groundwork to split and sell parts” of the company over a “period of…
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Aug- 2019 -29 AugustAdvice
Capitalising on click and collect
Many consumers are turning to click and collect for their online purchases rather than opting for home delivery. In fact, this is a growing market as shoppers recognise the convenience of picking up their goods when it suits them. For example, retailers such as Boots and Next reported that 75%…
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28 AugustAdvice
Two key pillars that define success for modern retailing
While the news shines a gloomy light on the state of a retail industry, the statistics reveal a more positive outlook. With e-commerce figures climbing year on year and retailers reporting a more engaged, communicative customer base, the industry may simply be in transition, rather than turmoil, as the model…
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27 AugustAdvice
Getting the most out of your security system
The popularity of online shopping is continuously growing. And thanks to the 24/7 convenience it brings, it isn’t surprising that the market continues to steadily grow in double-digits each year. In fact, it’s expected to become the biggest retail channel in the world by 2021. It’s clear the benefits of…
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21 AugustAnalysis
How food retailers can capitalise on AI’s potential
The grocery sector is preparing for a period of unprecedented disruption as food retailers battle to discover new sources of value for consumers. Focusing on the fundamental aims of improving customer service, loyalty and integration of digital and real-life experience, retailers are seeking out ways to better understand shoppers’ buying…
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16 AugustComment
The case for personalisation
From the dawn of modern consumerism offering a personal touch was a key differentiator for high-quality retailers and service providers keen to set themselves apart from the rest. Remembering client names, previous purchases or children’s birthdays added that ‘je ne sais quoi’ that bonded retailer to customer. It fostered loyalty,…
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