HR
This coverage focuses on human resources strategies and workforce management within the UK retail industry. Reporting highlights recruitment trends, staff retention, training and development, workplace policies, diversity and inclusion initiatives, and leadership approaches to managing retail employees. Designed for executives and managers, it offers insights to support effective HR practices and strengthen organisational performance.
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Sep- 2019 -3 SeptemberHigh Street
Arcadia COO resigns after 25 years at the group
Arcadia has confirmed that COO David Shepherd has resigned following 25 years at the group. He had begun his career on the shop floor before working his way up to oversee the running of Topman. He took on the COO role in 2012. According to a filing on Companies House,…
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2 SeptemberHigh Street
Philip Green reportedly preparing to break up Arcadia
Arcadia boss Philip Green is preparing to break up the retail group prepare for a potential sale of the brands, according to a report from The Sunday Times. The reports states that Green has begun “laying the groundwork to split and sell parts” of the company over a “period of…
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Aug- 2019 -29 AugustAdvice
Capitalising on click and collect
Many consumers are turning to click and collect for their online purchases rather than opting for home delivery. In fact, this is a growing market as shoppers recognise the convenience of picking up their goods when it suits them. For example, retailers such as Boots and Next reported that 75%…
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28 AugustAdvice
Two key pillars that define success for modern retailing
While the news shines a gloomy light on the state of a retail industry, the statistics reveal a more positive outlook. With e-commerce figures climbing year on year and retailers reporting a more engaged, communicative customer base, the industry may simply be in transition, rather than turmoil, as the model…
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27 AugustAdvice
Getting the most out of your security system
The popularity of online shopping is continuously growing. And thanks to the 24/7 convenience it brings, it isn’t surprising that the market continues to steadily grow in double-digits each year. In fact, it’s expected to become the biggest retail channel in the world by 2021. It’s clear the benefits of…
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21 AugustAnalysis
How food retailers can capitalise on AI’s potential
The grocery sector is preparing for a period of unprecedented disruption as food retailers battle to discover new sources of value for consumers. Focusing on the fundamental aims of improving customer service, loyalty and integration of digital and real-life experience, retailers are seeking out ways to better understand shoppers’ buying…
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16 AugustComment
The case for personalisation
From the dawn of modern consumerism offering a personal touch was a key differentiator for high-quality retailers and service providers keen to set themselves apart from the rest. Remembering client names, previous purchases or children’s birthdays added that ‘je ne sais quoi’ that bonded retailer to customer. It fostered loyalty,…
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15 AugustComment
Staying in the know of the unknown
At a time when retailers are suffering from the biggest fall in sales in more than a decade, according to the Confederation of British Industry, being unprepared in a crisis is simply not an option. With brand reputation being the key to keeping many companies afloat, retailers have to be…
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14 AugustAdvice
COMMENT: First bans for ads breaking UK gender stereotyping rules
As we reported back in May 2018 in the post “CAP considers new rule against harmful gender stereotyping” a review by the Advertising Standards Authority (ASA), the Committees of Advertising Practice’s (CAP), which are responsible for writing and maintaining UK advertising codes) has introduced a new rule on banning harmful…
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14 AugustComment
Get yourself a captive audience
I happen to know the high-end perfume shop at London St Pancras does a roaring trade. And I would cheerfully bet a week’s perfume shop profits that the next Duty Free you’re in does pretty okay too. If you’re travelling inside the EU the words ‘Duty Free’ haven’t meant a…
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