HR
This coverage focuses on human resources strategies and workforce management within the UK retail industry. Reporting highlights recruitment trends, staff retention, training and development, workplace policies, diversity and inclusion initiatives, and leadership approaches to managing retail employees. Designed for executives and managers, it offers insights to support effective HR practices and strengthen organisational performance.
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Aug- 2019 -27 AugustAdvice
Getting the most out of your security system
The popularity of online shopping is continuously growing. And thanks to the 24/7 convenience it brings, it isn’t surprising that the market continues to steadily grow in double-digits each year. In fact, it’s expected to become the biggest retail channel in the world by 2021. It’s clear the benefits of…
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21 AugustAnalysis
How food retailers can capitalise on AI’s potential
The grocery sector is preparing for a period of unprecedented disruption as food retailers battle to discover new sources of value for consumers. Focusing on the fundamental aims of improving customer service, loyalty and integration of digital and real-life experience, retailers are seeking out ways to better understand shoppers’ buying…
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16 AugustComment
The case for personalisation
From the dawn of modern consumerism offering a personal touch was a key differentiator for high-quality retailers and service providers keen to set themselves apart from the rest. Remembering client names, previous purchases or children’s birthdays added that ‘je ne sais quoi’ that bonded retailer to customer. It fostered loyalty,…
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15 AugustComment
Staying in the know of the unknown
At a time when retailers are suffering from the biggest fall in sales in more than a decade, according to the Confederation of British Industry, being unprepared in a crisis is simply not an option. With brand reputation being the key to keeping many companies afloat, retailers have to be…
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14 AugustAdvice
COMMENT: First bans for ads breaking UK gender stereotyping rules
As we reported back in May 2018 in the post “CAP considers new rule against harmful gender stereotyping” a review by the Advertising Standards Authority (ASA), the Committees of Advertising Practice’s (CAP), which are responsible for writing and maintaining UK advertising codes) has introduced a new rule on banning harmful…
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14 AugustComment
Get yourself a captive audience
I happen to know the high-end perfume shop at London St Pancras does a roaring trade. And I would cheerfully bet a week’s perfume shop profits that the next Duty Free you’re in does pretty okay too. If you’re travelling inside the EU the words ‘Duty Free’ haven’t meant a…
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13 AugustAdvice
Adapting to the new age of retail
Following the recent closures of large-scale retail chains such as William Hill, the question of the high street’s future is once again on everyone’s mind. While undoubtedly the face of the high street is changing, closures don’t represent the high street’s swan song, merely its growing pains. Outlets which have…
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12 AugustAdvice
Calculating holiday pay correctly
We are now in the depths of summer and numerous employees are no doubt enjoying their annual leave entitlement to escape the typical British weather. But whilst their holidays are hopefully trouble-free, calculating holiday pay can be a tricky business. What happens when employers don’t get it right? Background As…
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9 AugustComment
Halting the demise of the ‘not my department’ store
Be it House of Fraser, retail bellwether John Lewis or in-the-wars Debenhams, department stores are in the news for all the wrong reasons – whether for profit warnings, sales dips or being sued by Sports Direct. The pace of change in the retail industry is ever accelerating, and department stores…
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8 AugustAdvice
Future proofing your brand in the age of the Sci-Fi shopper
When Sci-Fi blockbuster Minority Report’s tech-enriched vision of commerce in the year 2054 hit cinemas seventeen years ago, it was mesmerisingly futuristic. There is a famous scene in which Tom Cruise’s John Anderton character enters Gap and is greeted by the friendly voice of a digitised female avatar with detailed…
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