Holland and Barrett

Holland and Barrett FY revenues rise by 10% to £884m

Holland and Barrett has seen revenues rise by 10% to £884.5m in what has been a “landmark year” for the group.  In the financial year ended 30 September 2024, gross profit for the health retailer totalled £524.2m, up from the £475.7m reported in FY23. The retailer credited its performance to…

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Today’s news in brief-24/2/25

Shein, the global online fashion retailer, saw its profits plummet by 40% to $1bn in 2024. The company faced a challenging final quarter and intensified competition from rival Temu. Shein’s declining profitability complicates its efforts to secure regulatory approval for a London listing, with some investors urging a valuation reduction…

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DFS appoints former Holland and Barrett CEO as NED

DFS Furniture has announced the appointment of former Holland and Barrett CEO Tony Buffin as an independent non-executive director. Buffin was the leader of the health and wellness retailer between 2019 and 2021 and will join the DFS board with immediate effect. He is also the chair of Nobia AB,…

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Customer satisfaction levels lowest since 2015, UKCSI finds

UK customer satisfaction levels remain near their lowest level since 2015, the twice-yearly report by The Institute of Customer Service on the state of service has revealed. The latest UK Customer Satisfaction Index (UKCSI), which benchmarks customer satisfaction of over 260 of the UK’s leading businesses and has run since…

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Ocado Retail partners with Holland and Barrett

Ocado Retail is expanding its health and wellness offering by launching a new partnership with Holland and Barrett, the UK’s leading wellness retailer.  This is the first time that a mainstream high street retailer, apart from M&S, will be available on Ocado’s website. From today, Ocado will be adding hundreds…

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Retail Trust launches training to help shop staff combat rising abuse

The Retail Trust is set to launch free training for shop workers next month to help them combat an “expected rise” in abusive customer behaviour ahead of the busy festive period.It comes as new research from the charity found that one in three shop staff face weekly abuse from shoppers,…

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Battersea Power Station records strongest summer to date

Battersea Power Station has experienced its “strongest” summer to date, having recorded a 17% rise in footfall year-on-year from mid-July to the end of August.  According to the London destination shopping centre, total visitor numbers exceeded 22 million since it opened to the public for the first time in its…

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Today’s news in brief-7/8/24

Chris Brook-Carter, CEO of Retail Trust, highlighted an increase in calls from retail workers fearing for their safety amidst recent rioting in England and Northern Ireland. Several retail stores, including Shoe Zone and Sainsbury’s Local, were targeted by rioters. The British Retail Consortium is responding with a meeting today to…

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Holland and Barrett adopts latest crime prevention tech

Holland and Barrett has made further investments in loss and theft prevention by adopting Auror’s latest crime prevention technology across its store network.  It comes as increasing levels of crime have been affecting the retail industry, with data from Auror confirming there has been a 178% increase in repeat offenders…

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Holland and Barrett unveils first London ‘H&Bean’ cafe

UK-based wellness retailer Holland and Barrett has started trialling its first London-based H&Bean cafe concessions at its Victoria Street street store. The news comes after the group trialled the takeaway service at its flagship store in Birmingham in November. The new H&Bean cafe concession will offer a brand-new range of…

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