E-commerce
This coverage explores e-commerce within the UK retail sector, focusing on online sales strategies, platform innovations, logistics, consumer behaviour, and digital marketing. Reporting examines how retailers adapt to changing technology and shopper expectations to drive growth and efficiency — offering insight for executives, managers, and professionals overseeing online operations and omnichannel development.
-
Jun- 2019 -17 JuneAdvice
Personalised delivery is the future for retailers
The retail and e-commerce marketplace is extremely crowded, with hundreds of brands constantly competing against each other to win basket conversions. It’s no secret that many retailers, especially those based on the UK high-streets, have been struggling over the past few years. Big brands including Debenhams, John Lewis and Mothercare…
Read More » -
10 JuneOnline & Digital
New returns policies make 73% of shoppers think twice about buying
Some 73% of consumers have given purchasing from a retailer a second thought for fear of being blacklisted due to updated returns policies created to clampdown on serial returners, a survey has shown. In April, ASOS was one of the first online retailers to take action against serial returners, with…
Read More » -
May- 2019 -15 MayClothing & Shoes
Moss Bros sales boosted by e-commerce during Q1
Moss Bros has reported a 1.5% increase in total sales for the 15 week period ending 11 May, in spite of a “tough trading environment”. The retailer’s overall trading performance continued to show an improvement on the prior year, with both full price retail store sales and e-commerce delivering positive…
Read More » -
1 MayAdvice
Can e-commerce save the high street?
According to PwC a record net 2,481 stores disappeared from the UK’s top 500 high streets in 2018 – 40% more than in 2017 – a worrying statistic for the future of the high street. Even the big retailers were not immune with Maplin, Toys R Us and Poundworld casualties…
Read More » -
Mar- 2019 -21 MarchAdvice
How to curb e-commerce fraud as people migrate to online shopping
Figures from the annual BRC Retail Crime Survey report an exponential increase in e-commerce fraud, specifically fraudulent Card Not Present (CNP) refunds. As consumers shift away from spending on the high street and adopt a proclivity for online shopping, e-commerce fraud is growing at twice the rate of e-commerce sales.…
Read More » -
21 MarchClothing & Shoes
Ted Baker profits plunge 26% in 2018
Fashion retailer Ted Baker has reported a 26.1% drop in pre-tax profit to £50.9m for the year ending 26 January 2019, compared with £68.8m the previous year. In February, the retailer issued a profit warning and said profits had been “adversely affected” by three non-cash impacts, including: Foreign exchange movements…
Read More » -
11 MarchAdvice
Delivering ROI in B2B e-commerce
The importance of e-commerce in the B2B landscape is growing exponentially. In the past, digital commerce used to be an afterthought for wholesalers but it is now the dominant sales channel for B2B vendors. In fact, research from Forrester found that 54% of these businesses deem their website to be…
Read More » -
Feb- 2019 -22 FebruaryEconomy
Online retail records its ‘worst January sales growth’
Online retail recorded its worst January sales growth in three years last month, as the industry’s poor recent sales performance continued into the new year, according to the IMRG Capgemini eRetail Sales Index. E-commerce saw a 7% year-on-year increase which was slightly above the three-month average of 6.3% year-on-year, however…
Read More » -
Dec- 2018 -5 DecemberHigh Street
Joules reveals ‘contingency plan’ for a hard Brexit amid strong H1 results
Fashion retailer Joules’ group revenue has increased by 17.6% to £113.1m for the first half 2019 financial year, covering the 26-week period to 25 November 2018. However, the retailer’s executive board anticipates that trading conditions in the UK “will remain challenging over the near term”, with continued “macroeconomic uncertainty, rapidly…
Read More » -
Nov- 2018 -27 NovemberLuxury Goods
Kering to take e-commerce in-house by 2020
Luxury fashion house Kering has announced it is to bring its e-commerce entirely in-house by 2020. The company that owns brands such as Gucci, Yves Saint Laurent, Alexander McQueen and Balenciaga will leverage its in-house technology and operations team to fully internalise the e-commerce activities currently handled through its joint…
Read More »
