Consumer Confidence
This coverage explores trends and insights into consumer confidence and their impact on the UK retail sector. Reporting includes survey data, economic indicators, shopper sentiment, and analysis of how confidence levels influence spending patterns, sales performance, and strategic planning. Designed for retail executives and managers, it provides context for understanding demand fluctuations and preparing for market challenges.
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Jan- 2022 -17 JanuaryFeatures
Customer service needs for the post-covid consumer
Nurturing customer service continues to be a primary focus of businesses. Even pre-covid, retailers naturally updated their offerings to out-perform competing brands – why the groundwork concerning competition within retailers is said to have entered into discussion as early as the 20th Century; ‘assessing the complexity of competition’, ‘distinguishing its…
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14 JanuaryHigh Street
Card Factory sees recovery with online sales up 23.3% to £22.2m
The Card Factory has reported recovery to pre-Covid levels as its online sales increased 23.3% in the 11 months to 31 December 2021 (FY22) to £22.2m on a two year basis, with cardfactory.co.uk revenue increasing by 130.3% and gettingpersonal.co.uk revenue declining 11.4%. Cardfactory.co.uk revenues also increased by 1.1% on the…
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5 JanuaryNews
Price rises to pick up momentum in 2022
Shop price annual inflation accelerated to 0.8% in December, up from 0.3% in November with prices set to rise in the new year, according to a latest study from the BRC. The increase of 0.3% is above the 12 and six month average price decreases of 0.9% and 0.3%, respectively.…
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Dec- 2021 -17 DecemberCoronavirus
Consumer confidence falls in December amid Omicron fears
Pre-Christmas consumer confidence has fallen one point to -15 in the UK, according to GfK’s Consumer Confidence Index, as the impact of the latest Omicron variant takes hold on shoppers. The headline figure, which is actually two points lower compared with the same period last year, comes as two measures…
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17 DecemberEconomy
November retail sales rise by 1.4%, ONS reveals
Retail sales volumes rose by 1.4% in November 2021, and were 7.2% higher than pre-Covid levels in February 2020, according to the latest Office of National Statistics (ONS) data. Non-food stores sales volumes rose by 2% during the period due to growth in clothing stores (2.9%) and other non-food stores…
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17 DecemberComment
Why 2022 will be a defining year for UK retail
Retailers are coming out of what has been another challenging year but are undoubtedly now optimistic and looking forward to a prosperous festive season. Early reports paint a positive picture with ONS data showing an 0.8% rise in total sales volume in October, and GfK revealing that consumer confidence is…
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7 DecemberHigh Street
Consumer spending rises 16% in November
Consumer spending grew by 16% in November as early festive pursuits boosted retail, hospitality and leisure, according to the latest Barclaycard report. Spending on non-essential items saw its highest increase since before the pandemic at 17.7%. Meanwhile, spending on essential items rose by 12.5%, which was slightly less than in…
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Nov- 2021 -19 NovemberEconomy
UK Consumer Confidence improves in November despite high inflation
UK consumer confidence improved by three points in November despite concerns over rising inflation, according to GfK’s Consumer Confidence Index. GfK revealed that four of the index’s measures increased during the period, with a seven-point jump in the major purchase index indicating “good news” for retailers in the run-up to…
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16 NovemberComment
Why data activation is the secret to a successful Black Friday
As economies reopen and consumers adjust to post-crisis life, marketers face an ongoing period of change. Nevertheless, 2021 looks set to be a big year for holiday shopping. With consumer confidence reportedly at its highest level since 2008, it feels like, after the challenges brought by Corona, there is everything…
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Oct- 2021 -22 OctoberEconomy
Consumer confidence drops for third straight month
Consumer confidence has dropped for the third straight month in October, down four points to -17, according to the latest GfK Consumer Confidence Index. The long-running index found that all measures were down in comparison to September. It comes as the index measuring changes in personal finances over the last…
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