Boots
This coverage focuses on Boots’ operations and strategy within the UK retail and pharmacy landscape. Reporting highlights store developments, financial performance, leadership changes, healthcare initiatives, and marketing campaigns. With analysis of how Boots balances retail and health services, the insights support managers and executives evaluating its market position and strategic direction.
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Oct- 2019 -29 OctoberHigh Street
Boots Q4 sales slip amid ‘challenging’ retail market
Health and beauty retailer Boots has reported a 2.1% decrease in sales in its fourth-quarter results, ending 31 August 2019. The retailer, which is owned by Walgreens Boots Alliance, also reported a 2.7% decrease in retail sales on a constant currency basis, attributing the decline to a retail market that…
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2 OctoberPeople Moves
Tesco CEO Dave Lewis to step down next year
Tesco has announced its group CEO Dave Lewis is to step down from his role next year after five years at the supermarket giant. He will be replaced by Ken Murphy who has held a number of senior roles at Walgreens Boots Alliance, most recently as chief commercial officer. Lewis…
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Sep- 2019 -11 SeptemberHigh Street
Most valuable UK retailers ‘falling behind’ global rivals, study finds
The value growth of the UK’s top retail brands is “falling behind” that of the leading global retail brands, according to Kantar’s ‘2019 BrandZTM Top 75 Most Valuable UK Brands’ ranking. While the UK retailers in the Top 75 grew their combined value by 4% over the last year, their…
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Aug- 2019 -29 AugustAdvice
Capitalising on click and collect
Many consumers are turning to click and collect for their online purchases rather than opting for home delivery. In fact, this is a growing market as shoppers recognise the convenience of picking up their goods when it suits them. For example, retailers such as Boots and Next reported that 75%…
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7 AugustHigh Street
Boots to trial in-store interpretation service
Health and beauty retailer Boots is trialing an interpretation service for non-English speaking pharmacy patients, starting in five stores across the UK. The service is being provided by US firm Voyce, with the service being accessible via in-store iPads. Voyce connects colleagues and patients with interpreters who can translate over…
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Jul- 2019 -30 JulyHigh Street
Cath Kidston global commerce director joins Boots
Lynn Ritson, global commerce director at fashion and lifestyle brand Cath Kidston has left the company after five years, to join Walgreens Boots Alliance as its new global digital editor. Ritson previously worked at Karen Millen for three years as e-commerce director and then brand communications director from 2012-2014. Ritson…
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23 JulyAdvice
How Chinese consumers meet ‘Brand Britain’
Francis Fukayama is most famous for writing ‘The End of History’ at a time when history was just re-starting but in 1995 he wrote another book called ´Trust’, which I think is more important. It describes how trust glues a country together and talks of China as a low-trust culture…
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18 JulyPeople Moves
Shop Direct appoints Boots exec as group trading director
Shop Direct has appointed Guy Farmer as group trading director, and will join the business in September and report to managing director for retail Sam Perkins. Farmer is currently vice president and global retail own brand director at Walgreens Boots Alliance (WBA). During eight years at WBA, Farmer has led…
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8 JulyAnalysis
Why customers want to feel what they’re buying
While it may be convenient, browsing for items on a phone screen isn’t everything. In an increasingly connected world, where 66% of people suffer from nomophobia – the fear of being without your phone – brick-and-mortar spaces are making a comeback as locations where shoppers can physically experience a product.…
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1 JulyHigh Street
Boots confirms closures of 200 stores
Health and beauty retailer Boots has confirmed it is set to close 200 stores in the UK, after receiving confirmation from its parent company Walgreens Boots Alliance. The store closures will affect underperforming stores, in “walking distance” of other Boots locations and will represent 8% of the retailer’s UK stores…
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