Artificial Intelligence
This coverage examines the role of artificial intelligence in the UK retail sector, focusing on how AI shapes customer experience, supply chain optimisation, workforce efficiency, and data-driven decision-making. Reporting highlights practical applications, strategic investments, and emerging technologies, offering insights for retail executives, managers, and professionals exploring innovation and competitive advantage through AI.
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Feb- 2019 -11 FebruaryAnalysis
Three trends from NRF that will shape retail in 2019
Every January the retail industry flocks to New York for ‘The Big Show’, also known as NRF, a three-day event aimed at uncovering what’s next for the industry and how the sector can utilize ground-breaking new technologies to stay ahead in an increasingly competitive landscape. Attracting over 16,000 exhibitors and…
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Nov- 2018 -30 NovemberAdvice
How AI can unlock customer loyalty
Artificial Intelligence (AI) has been disrupting the world’s of finance, healthcare and IT to name a few. Those able to harness the power of AI are reaping the benefits of their data and helping businesses drive efficiencies; however, uptake amongst retailers has so far been limited in comparison. Microsoft’s recent…
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1 NovemberAdvice
Why retailers need to be aware of the potential for bias in AI
Artificial intelligence is distinguished from simpler forms of automation by its ability to learn from its experiences with people. However, at its core, AI is simply an algorithm programmed by humans. While an algorithm can’t be inherently prejudiced, the people who created it may be. They might not mean to…
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Oct- 2018 -5 OctoberAnalysis
Innovation in retail: who’s your money on?
No business is immune from the potentially fatal consequences of relying on ‘business as usual’. The recent fates of household brands like Maplin and Toys R Us tell us that. It is true in any industry, but none more so than in retail. Is your business looking in the right…
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Jul- 2018 -30 JulyHigh Street
Marks and Spencer partners with Decoded to launch ‘Data Academy’ for staff
Marks and Spencer has announced it has partnered with technology specialists Decoded to create the world’s first ‘Data Academy’ in retail. The launch of the new academy is part of the ongoing transformation of M&S, as it aims to place “digital at the heart of its business”. The M&S Data…
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25 JulyTechnology
Young people believe AI will find better gifts than them
Nearly half of young people think artificial intelligence (AI) will be better than them when choosing a gift for a loved one, new research suggests. Data gathered by digital consumer service Photobox Group, revealed 45% of young people prefer AI when it comes to finding a gift for a loved…
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24 JulyHigh Street
Marks and Spencer partners with Founders Factory to invest in retail startups
Marks and Spencer and Founders Factory have partnered for the launch of Founders Factory Retail, a joint venture focused on investing and growing startups. Marks and Spencer will become Founders Factory’s exclusive UK retail partner, investing in a number of startups sourced through Founders Factory’s global network as part of…
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2 JulyAdvice
Why technology is the key to brand loyalty on the changing high street
Today’s newspapers are awash with daily stories of retailers having to transform their business models from yesteryear to stay afloat as our high streets evolve and customer habits and expectations change. Recent articles discussing the fate of Mothercare, Marks & Spencer and House of Fraser are just a few. No…
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Jun- 2018 -22 JuneHigh Street
M&S to introduce artificial intelligence in new ‘strategic partnership’
Microsoft and Marks and Spencer (M&S) have announced the signing of a ‘strategic partnership’ which will test the integration of Microsoft AI technologies into the retailer’s customer experience, stores and wider operations. The partnership will see the two organisations work together to explore how technologies such as artificial intelligence can…
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12 JuneComment
Fast Fashion: The global battle
The fast fashion landscape is a crowded space. Spend a couple of minutes on a train platform, browsing Instagram, scrolling through Twitter or watching YouTube and the vast array of adverts, celebrity endorsers, vloggers and other assorted brand affiliates makes it clear that a fierce battle for the wallets of…
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