Artificial Intelligence
This coverage examines the role of artificial intelligence in the UK retail sector, focusing on how AI shapes customer experience, supply chain optimisation, workforce efficiency, and data-driven decision-making. Reporting highlights practical applications, strategic investments, and emerging technologies, offering insights for retail executives, managers, and professionals exploring innovation and competitive advantage through AI.
-
Jul- 2019 -5 JulyAdvice
Why retailers should consider implementing AI
Artificial Intelligence (AI) along with other digital technologies has fully changed the retail landscape forever because it is enabling new and exciting opportunities, the likes of which have never been seen before. AI is enabling an end-to-end service to customers, meaning those retailers which haven’t already should fully consider implementing…
Read More » -
Jun- 2019 -26 JuneAdvice
How technology has boosted the retail supply chain
In today’s world of digital marketing and both on and offline competition, technology is growing in importance for retail businesses. But how has it affected the supply chain specifically? Read on as we explore how technology has transformed and helped businesses maximise their supply chain efficiency, including making deliveries speedier…
Read More » -
3 JuneAdvice
Why retailers should add automation to their contact centres
In the face of a struggling UK high street, retailers need to do whatever they can to boost sales and draw in customers. Many have already turned to emerging technology like Artificial Intelligence (AI) to help grow online purchases in the face of plummeting in-store sales, and this is a…
Read More » -
May- 2019 -15 MayComment
How AI-powered robots are transforming the retail world
AI-powered robots are transforming traditional warehouses into smart ones, enabling teams to fulfill orders more efficiently, reduce manual lifting and improve stock control. Now they promise to do the same for retail, says Red McKay, of Bossa Nova Robotics. The world’s biggest and most successful manufacturing, warehousing and e-commerce firms…
Read More » -
10 MayAdvice
How to put the consumer first in modern digitally disrupted retail space
The retail industry has changed drastically over the last 12 months. The failure of retail brands like Toys R’ Us and BHS are just the most recent reminders that digital disruption continues to take its toll on the unprepared. The way we are shopping has changed, as have our expectations…
Read More » -
Apr- 2019 -10 AprilAdvice
Are security cameras the future of retail?
Ask somebody what they immediately think about when someone mentions CCTV and their mind often jumps to the idea of; being watched, invasion of privacy or even the phrase ‘Big Brother’. The tussle between security over privacy remains, but there are new benefits that may be changing the balance in…
Read More » -
Mar- 2019 -19 MarchPeople Moves
Mahabis appoints Iain Martin as its new CEO
Mahabis, the upmarket footwear retailer, has appointed former Moonpig MD Iain Martin as its new chief executive, taking over from interim chief executive, James Cox. During his nine-year leadership at Moonpig, which he joined in 2006, Martin grew revenue from £1.8m to over £60m and took EBITDA growth from £0.3m…
Read More » -
12 MarchAdvice
Personalisation is the key to lasting customer loyalty in fashion
Fashion is a fundamental form of human self-expression, so it makes sense that searching for the right clothes and shoes should be inspiring and delightful. All too often, however, retailers and brands allow complexity to spoil this experience, leaving customers confused and frustrated to grapple with the countless options, permutations…
Read More » -
Feb- 2019 -11 FebruaryAnalysis
Three trends from NRF that will shape retail in 2019
Every January the retail industry flocks to New York for ‘The Big Show’, also known as NRF, a three-day event aimed at uncovering what’s next for the industry and how the sector can utilize ground-breaking new technologies to stay ahead in an increasingly competitive landscape. Attracting over 16,000 exhibitors and…
Read More » -
Nov- 2018 -30 NovemberAdvice
How AI can unlock customer loyalty
Artificial Intelligence (AI) has been disrupting the world’s of finance, healthcare and IT to name a few. Those able to harness the power of AI are reaping the benefits of their data and helping businesses drive efficiencies; however, uptake amongst retailers has so far been limited in comparison. Microsoft’s recent…
Read More »
