Artificial Intelligence
This coverage examines the role of artificial intelligence in the UK retail sector, focusing on how AI shapes customer experience, supply chain optimisation, workforce efficiency, and data-driven decision-making. Reporting highlights practical applications, strategic investments, and emerging technologies, offering insights for retail executives, managers, and professionals exploring innovation and competitive advantage through AI.
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Jun- 2025 -17 JuneTechnology
Sainsbury’s unveils new unified retail media platform
Sainsbury’s retail media arm, Nectar360, is preparing to launch a new unified platform to support brands and agencies with omni-channel campaign planning and measurement. The proprietary system, Nectar360 Pollen, is being developed in-house by Sainsbury’s and Nectar360 in collaboration with partner brands and agencies. It is scheduled to go live…
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11 JuneClothing & Shoes
Debenhams Group adopts AI for real-time pricing across brands
Debenhams Group has introduced artificial intelligence (AI) technology across its brands to automate product pricing and promotions in real time. The news follows the retailer’s partnership with AI platform Peak to replace manual pricing with automated, data-driven processes. The rollout will cover thousands of stock keeping units (SKUs) across its…
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May- 2025 -16 MayComment
The most sought-after jobs in British retail in 2025
By 2025, the British retail landscape is a mysterious blend of shuttered doors, mass sackings, and a thriving ecosystem of creativity and new career opportunities which can be home-grown. While the closure of thousands of stores and the whole transformation of the high streets made it look like the retail…
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8 MayFeatures
What do supermarkets stand to gain from hosting parcel lockers?
Parcel lockers are everywhere now – outside supermarkets, in petrol stations, by train lines – and the numbers back this up. According to recent data from Statista, in 2023, 40% of UK adults used them. The year before, it was 30%. A decade ago, it was barely half of that.…
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Dec- 2024 -20 DecemberFeatures
Lex Deak on how Basket is revolutionising e-commerce and reshaping consumer habits
In the fast-paced world of e-commerce, few ideas seem destined to stand the test of time. Yet Lex Deak, the founder of Basket, may have cracked the code. A self-proclaimed “serial entrepreneur,” Deak’s innovative app is designed to make online shopping more intuitive, efficient, and personal. In a candid conversation,…
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13 DecemberAdvice
Plinc’s Stuart Russell on AI and personalised retail marketing
In an era of constant transformation, staying relevant to customers while achieving business objectives is no small feat for retailers. Stuart Russell, chief strategy officer at Plinc, has built a career solving this puzzle. His experience in customer marketing spans over two decades, touching industries as diverse as gaming, travel,…
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11 DecemberAdvice
Theo Paphitis: The secrets behind his retail empire
Theo Paphitis, known to millions as one of the original Dragons on the BBC’s Dragon’s Den, is much more than a television personality. As the owner of Ryman, Robert Dyas, and Boux Avenue, Paphitis has spent decades navigating the complexities of retail. His career is a testament to entrepreneurial grit,…
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Nov- 2024 -29 NovemberFeatures
The tricks and tips behind successful retail email marketing
When Jim Rudall, Head of EMEA at Intuit Mailchimp, reflects on his career, it is clear he has navigated an eclectic journey. From aspiring musician to tech innovator, Rudall’s story is a masterclass in adaptability and leadership. At the heart of his current mission is a drive to harness cutting-edge…
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19 NovemberAdvice
Melissa Minkow: Bridging Retail Innovation and Consumer-Centric Solutions
Melissa Minkow, Global Director, Retail Strategy at CI&T, has built a career fusing customer insights with transformative technology. From her early days at Anthropologie to leading retail innovation strategies for global clients, her journey is a testament to how curiosity, expertise, and vision can reshape an industry. “I like to…
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4 NovemberFeatures
The future of contactless technologies in retail
With contactless checkouts and touchless transactions rapidly reshaping how people shop, retailers are seeking to harness technology to improve convenience, safety, and efficiency for both consumers and employees. The retail landscape is already saturated with innovations like mobile payment systems, QR code-based payments, and self-checkout kiosks. However, what else lies…
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