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Online & Digital

The latest news, updates and analysis on the online and digital segment of the the UK retail industry. Sign up to the Daily Briefing and let Retail Sector’s business journalists keep you in the picture.

  • Sep- 2021 -
    3 September
    One in 10 BNPL consumers chased by debt collectors

    One in 10 BNPL consumers chased by debt collectors

    One in 10 Buy Now Pay Later (BNPL) consumers have been chased by debt collectors, with the number rising to one in eight amongst young people, according to new research from Citizens Advice. While “millions” of shoppers in the UK use BNPL to split or delay payments, Citizens Advice has…

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  • 2 September
    Amazon launches UK recruitment drive

    Amazon launches UK recruitment drive

    Amazon has announced it is holding one of its biggest free virtual training and recruiting events, in a bid to hire 2,500 open corporate, tech and operations roles across the UK.  As part of its recruitment drive, Amazon Career Day will now take place on 16 September, with an event…

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  • Aug- 2021 -
    31 August
    Zalando unveils over 50 new brand partners

    Zalando unveils over 50 new brand partners

    Zalando has announced that it is expanding its designer category, by signing with over 50 brands and partnering with designer Not Just a Label (NJAL). New brand partners include Missoni, Christopher Kane, 032C and Mansur Gavriel, among others, connecting them to 45m customers across the UK and Europe. As of…

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  • 19 August
    Global Fashion Group sees profits soar to €183.7m

    Global Fashion Group sees profits soar to €183.7m

    Global Fashion Group (GFG), the owner of ecommerce platforms such as The Iconic and Zalora has reported gross profits of €183.7m (£156.5m) in the second quarter of 2021, due to easing of Covid-19 restrictions.  Revenues at the group rose to 18% year on year to €397.3m (£338.5m) compared to €336.1m…

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  • 16 August
    Cox & Cox sees Q2 sales rise 54%

    Cox & Cox sees Q2 sales rise 54%

    ​​Online homewares retailer Cox & Cox has reported that sales have risen 54% year-on-year in Q2, and are 104% on year-to-date. The number of orders also increased, up 41.9% year-on-year. Outdoor sales also remained strong despite the early sales in Q1, with stock generally pre-selling before containers arrived as customers…

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  • 12 August
    Bestseller announces three new investments

    Bestseller announces three new investments

    Bestseller, the owner of clothing brands such as Jack & Jones, Vero Moda and Vilahave, announced they will be working with three new businesses, Circular Systems, Nature Coatings and Evrnu.  It follows the launch of its innovation platform Fashion FWD Lab at the end of 2020 when Bestseller team up…

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  • 11 August
    Amazon to pay customers injured by third-party products

    Amazon to pay customers injured by third-party products

    Amazon will pay for claims up to $1000 (£720) for US customers who suffer injury or property damage from faulty goods sold by independent retailers on its ecommerce platform.  Beginning September 1, for products sold through Amazon.com, Amazon will facilitate resolution of property damage and personal injury claims between the…

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  • 11 August
    John Lewis acquires new distribution centre to bolster online growth

    John Lewis acquires new distribution centre to bolster online growth

    The John Lewis Partnership has signed an agreement with Tesco to lease a one million sq ft distribution centre in Milton Keynes as the group continues to focus on its online growth.  The move comes as online sales have grown from 40% to over 60% of its total sales during…

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  • 11 August
    Mr Porter launches standalone on-site marketplace

    Mr Porter launches standalone on-site marketplace

    Mr Porter, the online only UK-based luxury retailer has announced the launch of Super Mart, a standalone on-site marketplace showcasing a curated selection of clothing from multiple brands. More than 330 products are featured in an edit from 29 global labels across ready-to-wear, accessories and lifestyle. The Super Mart collection…

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  • 11 August
    Online retail sales decline eases in July, IMRG finds

    Online retail sales decline eases in July, IMRG finds

    The IMRG Capgemini Online Retail Index released today has found that after recording the steepest drops in history for two months in a row, the fall in online retail sales appears to be slowing, which could reportedly signal a return to stability in the near future.  The report, which tracks…

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