News
The latest news, updates and analysis on the the UK retail industry. Covering every segment of the market, Retail Sector’s business journalists keep you in the picture.
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Apr- 2025 -22 April
Today’s news in brief-22/4/25
Marks & Spencer has apologised to customers after a technical glitch disrupted contactless payments and click-and-collect services over the Bank Holiday weekend. Shoppers reported frustration at being unable to complete purchases, with some forced to abandon full trolleys. The issue also affected M&S’s email and chat systems, preventing advance customer…
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22 April
Easter gives much needed footfall boost
The later timing of the Easter bank holiday weekend provided retailers with a much-needed footfall boost, with the number of shoppers visiting the high street up 15.7% compared with last Easter, according to the latest MRI Software data. In the week leading up to Easter, overall retail footfall remained flat…
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22 April
M&S apologises after glitch forces shoppers to abandon carts
Marks and Spencer has issued an apology to its customers after its contactless payments and click-and-collect services experienced a widespread outage over the Bank Holiday weekend. Customers were frustrated by the lack of an official statement from the company or any warning signage in the store indicating that there was…
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22 April
Asda to open 25 convenience stores as part of turnaround strategy
Asda is reportedly getting ready to expand its convenience store footprint with 25 openings in new locations between June and December of this year, according to The Telegraph. It is understood that the supermarket chain’s strategy is to grow its smaller store formats in a bid to reach more local…
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22 April
InPost acquires Yodel to become third biggest UK courier
Polish logistics company InPost has acquired UK delivery company Yodel, making it the third-largest agnostic logistics player in the country. The move is set to redefine delivery in the UK by integrating out-of-home (OOH) and to-door solutions under one brand. By combining the largest OOH delivery network with Yodel’s home…
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22 April
Matalan secures £25m in funding for store and digital transformation
Matalan has announced that it has secured an additional £25m of funding from its anchor investors Invesco, Tresidor, Man Group and Napier Park. The retailer stated that the funding will be used to accelerate investment to support Matalan’s multi-year business transformation plan and the delivery of its strategy. This will…
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22 April
New Original Factory Shop owner eyes major rent cuts as part of CVA
The Original Factory Shop (TOFS) landlords could face a package of major rent cuts as its new owner aims to finalise plans for a CVA for the group, with potential store closure also featuring as part of the move. According to Sky News, Modella Capital is now preparing to unveil a…
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17 April
Today’s news in brief-17/4/25
Sainsbury’s has forecast flat profits for the coming year, expecting operating profit to drop to around £1bn, below market expectations, despite a 7.2% rise in FY25 profits to £1.036bn. Revenue grew 1.8% to £32.81bn, with grocery sales up 4.2%, though Argos saw a 2.7% decline. The supermarket plans to continue…
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17 April
Sainsbury’s forecasts flat profits ahead despite 7.2% uplift in FY25
Sainsbury’s has forecast flat profits for the coming year, revealing that it expects its operating profit to drop to around £1bn, below market expectations of £1.08bn. This comes despite seeing its operating profits jump 7.2% to £1.036bn for the year ended 1 March 2025. Overall, the company posted a profit…
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17 April
Deliveroo reports ‘strong’ Q1 as GTV hits £1.87bn
Deliveroo has reported a 9% increase in its gross transaction value (GTV) year-on-year to £1.87bn in constant currency in Q1 2025. It also saw continued improvement in order growth, up 7% to £72.6m (up 6% in Q4 2024), with GTV per order up 2% to £25.8m. Across both UK&I and…
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