Online & Digital
Online & Digital covers the innovations, strategies and technologies driving the growth of e-commerce and digital retail across the UK. This category explores how retailers and brands are adapting to evolving consumer behaviour, omnichannel expectations and the rapid pace of technological change.
Coverage spans website performance, digital marketing, data analytics, online fulfilment, and the integration of AI and automation in customer experience. Retail Sectorโs Online & Digital section delivers expert insight into how digital transformation is redefining retail operations and competitiveness โ helping professionals stay ahead in an increasingly connected marketplace.
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Dec- 2019 -3 December
Boohoo upbeat after โrecordโ Black Friday trading
Online fashion retailer Boohoo has reported โrecord performanceโ across the Black Friday weekend. The company was โpleased to confirmโ that since its half year end, trading has โremained strongโ across its key brands, and both of its warehouses also had a โstrongโ operational performance. The groupโs new brands, Karen Millen,…
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2 December
Disabled customers โshut outโ from online shopping
Disabled people are being โshut outโ from digital world by inaccessible websites and apps, claims disability charity Scope.ย The charity said that those with disabilities were being โpenalised for being disabledโ. Businesses are also missing out on โbillions of poundsโ from potential customers through the use of inaccessible platforms, it…
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Nov- 2019 -27 November
Sosandar revenues soar in half-year results
Online fashion brand Sosandar saw revenues increase by 53% to ยฃ2.82m in the six months to 30 September 2019. It also revealed that orders grew by 47% to 64,709, as active customers increased by 70% reflecting the increased brand awareness following the trial of new marketing initiatives.โ However, Sosandar made…
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21 November
Marie Kondo launches controversial online store
Tidying guru Marie Kondo launched a new online store this week, with the move sparking mass confusion online due to its ironic offering. Kondo, who rose to popularity through her Netflix show โTidying Up with Marie Kondoโ, said she was โthrilledโ to introduce the shop, and noted that the new…
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21 November
Naked Wines appoints Nick Devlin as new chief executive officer
Online subscription wine retailer, Naked Wines, has appointed Nick Devlin as chief executive officer.ย Currently the chief operating officer, Devlin has been confirmed for the position of CEO after Rowan Gormley announced he will depart his position once the Christmas trading season is over.ย Gormley founded Naked Wines in 2008,…
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20 November
โWorst everโ growth for online retail sales in October
Online retail sales has seen its lowest ever growth during the month of October, according to the latest IMRG Capgemini Online Retail Index. E-commerce sales grew by 6.2% and managed to beat the three-month, six-month, and 12-month rolling averages – respectively +5.0%, +4.5%, +5.1%. However, the results are still behind…
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19 November
AO World closes Netherlands arm amid losses of ยฃ6.2m
AO World has reported an underlying loss of ยฃ6.2m compared to ยฃ5.4m last year, resulting in the business to pull out of The Netherlands, less than four years after its launch. The online electricals retailerโs half year report for the period ending 30 September stated a statutory pre-tax loss of…
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14 November
Nike cuts ties with Amazon amid increased focus on direct-to-consumer
Sports fashion retailer Nike has cut ties with online retail giant Amazon and will no longer sell its products on the platform, as it increases its focus on direct-to-consumer sales. In a statement, the retailer said that as part of Nikeโs focus on โelevating consumer experiencesโ through more direct, personal…
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Oct- 2019 -25 October
Amazon Q3 profits fall 25% amid rising shipping costs
Online retail giant Amazon has reported a 25% fall in Q3 net income to $2.1bn (ยฃ1.6bn) despite a 24% increase in sales to $70bn (ยฃ54.5bn), as rising shipping costs dented its bottom line. For the three month period ending 30 September Amazon said its shipping costs surged 46% to $10bn…
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23 October
Online retail sales drag in September
Online sales grew by a marginal 0.6% year-on-year in September, according to the latest IMRG Capgemini Online Retail Index. The firm said that despite the โextended periodโ of challenging results, Septemberโs figures failed to match the already low six and 12-month rolling averages (respectively +2.3%, +5.3%), and plummeted well below…
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