Online & Digital
Online & Digital covers the innovations, strategies and technologies driving the growth of e-commerce and digital retail across the UK. This category explores how retailers and brands are adapting to evolving consumer behaviour, omnichannel expectations and the rapid pace of technological change.
Coverage spans website performance, digital marketing, data analytics, online fulfilment, and the integration of AI and automation in customer experience. Retail Sectorโs Online & Digital section delivers expert insight into how digital transformation is redefining retail operations and competitiveness โ helping professionals stay ahead in an increasingly connected marketplace.
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Jan- 2020 -31 January
Amazon sales skyrocket over Christmas period
Amazon has announced a 21% increase in sales to $87.4bn (ยฃ66.5bn) for the three month period ended 31 December 2019. The e-commerce giant also reported that operating income increased to $3bn (ยฃ2.9bn) in Q4, compared with $3.8bn (ยฃ2.8bn) in the fourth quarter of 2018. Net income also increased to $3.3bn…
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29 January
N Brown strengthens executive management team
Online clothing and footwear retailer, N Brown, has announced that Sarah Welsh will be joining the company in the newly created role of retail CEO. Welsh will start on Monday 30 March 2020 and will report directly to group CEO, Steve Johnson. She will be responsible for all aspects of…
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24 January
December online retail sales surge 9.4%
UK online retail sales growth spiked by 9.4% year-on-year in December 2019, according to the latest IMRG Capgemini Online Retail Index. The report said online retail โdefiedโ forecasts of poor turnouts during the festive season, with Q4 recording a growth rate of 11.3%. This was largely boosted by Novemberโs peak…
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23 January
Asos sees 20% increase in group revenues
Online retailer Asos has reported a 20% increase in group revenues to ยฃ1.6bn, attributed to a โrecordโ Black Friday and โstrongโ customer engagement activity.ย During the four month period ending 31 December 2019, Asos also saw its total retail sales increase by 20% to ยฃ1.7bn compared with ยฃ895m the previous…
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15 January
Very reports a 6.1% increase in revenues in the festive period
Online retailer Very has reported a 6.1% increase in revenues during the seven weeks to 27 December. The brand, which is operated by The Very Group, also reported sales growth across all four product categories, which included a 9.6% increase in sportswear, 5.7% increase in electricals, 1.4% increase in homeware…
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Dec- 2019 -18 December
400 jobs at risk as The Book People enters administration
The Book People has entered into administration, putting 400 jobs at risk. Toby Underwood and Zelf Hussain, of PWC, have now been appointed as joint administrators of the bookseller. According to PWC, the administration is a result of the โdifficultโ trading environment that the business has been experiencing, combined with…
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18 December
Online sales soar in November
Online sales grew 16.4% year-on-year in the month of November, according to the latest figures from the IMRG Capgemini Online Retail Index. The index, which tracks the performance of some 200 retailers, recorded the largest monthly growth since April 2018. This figure significantly surpassed the three month, six month and…
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16 December
Studio profits slump amid PPI claims
Online retailer Studio has recorded a โflatโ revenue of ยฃ228.1m in its half-year results ended 27 September.ย Whilst adjusted profit before tax rose by 12% to ยฃ13m, profit from continuing operations plunged by 83% to ยฃ2.6m.ย PPI claims of ยฃ7.9m impacted its profits from continuing operations, which were reported at…
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12 December
Homebase rated โworstโ online retailer in the UK for 2019
Homebase has been rated the worst online retailer in the UK for 2019, according to the latest Which? Annual Online Shops Survey. Shoppers complained about the retailer ignoring complaints and selling products that were actually out of stock. Which? asked more than 7,500 members to rate the most popular online…
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11 December
Naked Wines completes ยฃ95m Majestic Wine disposal
Naked Wines has confirmed it has completed the ยฃ95m sale of Majestic Wines to the US-based Fortress Investment Group. The deal will see Majestic Wine Warehouses Limited and Les Celliers de Calais S.A.S, which together comprise the Majestic retail and commercial business, keep all 190 stores open. Under its previous…
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