Online & Digital
Online & Digital covers the innovations, strategies and technologies driving the growth of e-commerce and digital retail across the UK. This category explores how retailers and brands are adapting to evolving consumer behaviour, omnichannel expectations and the rapid pace of technological change.
Coverage spans website performance, digital marketing, data analytics, online fulfilment, and the integration of AI and automation in customer experience. Retail Sectorโs Online & Digital section delivers expert insight into how digital transformation is redefining retail operations and competitiveness โ helping professionals stay ahead in an increasingly connected marketplace.
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Jul- 2020 -2 July
17 million UK consumers expected to permanently shop online post-Covid-19
Some 17.2 million British consumers plan to make permanent changes to the way they shop, as perceived risks of contracting Covid-19 at physical stores redirects spending into online channels. This is according to a new report by global professional services firm Alvarez & Marsal (A&M), in partnership with Retail Economics,…
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Jun- 2020 -25 June
The Very Group to cut 141 roles as part of tech restructure
The Very Group has announced it is set to cut 141 roles from its head office and customer care teams as part of a restructure which will also see around a 100 roles created elsewhere. The only retail group, which operates brands such as Very.co.uk and Littlewoods.co.uk, will further expand…
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24 June
Naked Wines reports ยฃ200m revenues in FY results
Naked Wines has reported a 14% increase in revenues to ยฃ203m for the full-year period ended 30 March, up from ยฃ178.4m the previous year. The company also revealed that losses before tax also reduced to ยฃ5.4m, compared with ยฃ10m in 2019. Naked Wines said the outbreak of the coronavirus pandemic…
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16 June
Covid-19 to add ยฃ5.3bn to UK e-commerce in 2020
The surge in online shopping caused by the Covid-19 pandemic is expected to add ยฃ5.3bn to UK e-commerce sales this year, to reach a total of ยฃ78.9bn. This is according to analysts at Edge Retail Insight, the global trend forecasting arm of retail insights firm Edge by Ascential, which have…
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May- 2020 -29 May
Eve Sleep reports revenues โin lineโ with expectations
Eve Sleep has reported its group revenues have been โin line with expectationsโ for the four months ended 30 April, despite the Covid-19 pandemic. In the period to 30 April, the retailer reported net cash of ยฃ7.5m compared with ยฃ8m in its previous update (31 December 2019). Eve Sleep said…
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27 May
UK online sales surge by more than 100% in May
UK online sales surged by 103% in the four weeks ended 16 May, according to new data from Nielsen. The consumer insights firm said this was a significant increase compared with the 6.6% sales growth in bricks-and-mortar stores, with online share of sales now accounting for 13% of all grocery…
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20 May
Deliveroo expands partnership with Majestic Wines to 80 locations
Deliveroo and Majestic Wines has announced the expansion of its delivery partnership to cover 80 UK sites across the UK, alongside an expanded range on offer. Majestic Wines has unveiled a specially curated range of more than 50 wines, champagnes and spirits, available to order on the Deliveroo app. The…
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14 May
Online retail sales soar to 10-year high amid Covid-19 crisis
Online sales growth surged to a 10-year high in April, up 23.8% year-on-year, amid the ongoing Covid-19 pandemic. Thatโs according to the latest IMRG Capgemini Online Retail Index, which tracks the online sales performance of over 200 retailers. According to the report, the spike in sales was โoverwhelminglyโ driven by…
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12 May
AO expects full year revenues will be in line with expectations
Online electricals retailer AO World has said that it expects its full-year revenues and adjusted EBITDA to fall within the range of โanalyst expectationsโ. The online retailer is aiming to release its preliminary results for the year ending 31 March in July this year, as it will expect to have…
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6 May
Card Factory online sales soar over 250% amid UK lockdown
Cards and gifts retailer Card Factory has reported a 267.5% increase in online sales since the UK lock-down began in March. During the period the retailer said it recorded โsignificant growthโ in visitors, conversion and sales. In response to this increased demand, and to support social distancing, the company has…
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