Online & Digital
Online & Digital covers the innovations, strategies and technologies driving the growth of e-commerce and digital retail across the UK. This category explores how retailers and brands are adapting to evolving consumer behaviour, omnichannel expectations and the rapid pace of technological change.
Coverage spans website performance, digital marketing, data analytics, online fulfilment, and the integration of AI and automation in customer experience. Retail Sectorโs Online & Digital section delivers expert insight into how digital transformation is redefining retail operations and competitiveness โ helping professionals stay ahead in an increasingly connected marketplace.
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Sep- 2020 -3 September
Amazon creates 10,000 permanent UK jobs
Amazon has announced that 10,000 new permanent roles are being created across the UK, bringing its total full-time UK workforce to more than 40,000. The company has already added 3,000 permanent jobs across its fulfillment centres, sort centres and delivery stations. A further 7,000 new roles will be added by…
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Aug- 2020 -27 August
The Hut Group unveils ยฃ4.5bn IPO plan
Online retailer The Hut Group (THG) has confirmed its intention to launch a stock market flotation that values the company at around ยฃ4.5bn.ย The group plans to raise ยฃ920m through the sale which, according to Sky News, could lead to its founder Matthew Moulding receiving up to ยฃ700.ย It cites…
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26 August
Online returns hotspots revealed by Royal Mail
Royal Mail has revealed the areas in the UK where customers have returned the most amount of items from online orders from purchases made during lockdown.ย ย The group saw a 25% increase in returns traffic against last year, as consumers โreflected on some of their hastier purchasesโ. St Albans was…
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25 August
Studio Retail Group profits rise in full-year results
The Studio Retail Group (SRG) has hailed a strong year of growth after posting a 3.9% increase in adjusted operating profits for the period ended 27 March 2020. Total group revenue increased by 2.2% to ยฃ514.8m during the year and core net debt reduced by ยฃ5.6m to ยฃ51.8m. Studio, SRGโs…
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25 August
M&S trials drive-through click and collect
Marks and Spencer has announced it has partnered with Doddle to trial a new click and collect drive-through service. As part of its Never the Same Again programme outlined at its full year results in May, Marks Spencer said it is โaccelerating its transformationโ with ambitions to create a store…
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20 August
Amazon and Morrisons launch delivery service
Amazon and Morrisons have stepped up their partnership with the online retailer now offering a full product service from the grocer. Following an installation of a Morrisons platform on its main site, Prime customers will now be able to do a full Morrisons food shop on Amazon.co.uk and receive free…
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13 August
Very Group to return to profit as revenues pass ยฃ2bn
The Very Group has forecasted a return to profits for the FY20 as it revealed annual group revenues passed ยฃ2bn for the first time. In a trading update for the full-year ending 30 June, the company said it saw a 65% increase in website visits driving โexceptionalโ retail sales growth…
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11 August
Zalando sees revenues rise 20%
Online fashion retailer Zalando has reported a 19.6% increase in revenues to โฌ3.56bn (ยฃ3.2bn) in the first half of 2020, compared with โฌ2.98bn (ยฃ2.68bn) in the same period last year. In this period, Zalando reported a 25.1% increase in group GMV to โฌ4.72bn (ยฃ4.24bn), compared with โฌ3.77bn (ยฃ3.38bn) in 2019.…
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5 August
CMA clears Amazonโs Deliveroo investment
The Competition and Markets Authority (CMA) has approved Amazonโs 16% investment in Deliveroo, after finding that it will not โsubstantially lessen competitionโ. Under the deal, Amazon will acquire 16% of Deliveroo as the lead investor in a $575m (ยฃ438m) funding, which was first announced last year. At that point the…
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4 August
AO to open new 115,000 sq ft warehouse
Online electricals retailer AO has expanded its logistic capabilities with the opening of a new 115,000 sq ft warehouse in Stafford. The new warehouse will also create 250 new roles with AO adding that the recruitment drive has been launched to manage the โsustained demandโ created by customers turning to…
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