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Online & Digital

Online & Digital covers the innovations, strategies and technologies driving the growth of e-commerce and digital retail across the UK. This category explores how retailers and brands are adapting to evolving consumer behaviour, omnichannel expectations and the rapid pace of technological change.
Coverage spans website performance, digital marketing, data analytics, online fulfilment, and the integration of AI and automation in customer experience. Retail Sectorโ€™s Online & Digital section delivers expert insight into how digital transformation is redefining retail operations and competitiveness โ€” helping professionals stay ahead in an increasingly connected marketplace.

  • Nov- 2021 -
    23 November
    Very Group sees quarterly profits rise to ยฃ13.5m

    Very Group sees quarterly profits rise to ยฃ13.5m

    The Very Group has revealed its pre-tax profits for the 12-week period ending 2 October 2021 increased to ยฃ13.5m, up from ยฃ8.6m the previous year. The retail group said the performance comes after group sales increased by 3.9% to ยฃ484.1m. Its flagship site, Very.co.uk, saw revenues surge 9.6% to ยฃ403.8m,…

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  • 18 November
    Naked Wines returns to profit in half-year results

    Naked Wines returns to profit in half-year results

    Naked Wines has seen its profits before tax hit ยฃ1.3m in the first half of 2022, up from a loss of ยฃ8.9m the year prior.ย  Over the period, total sales rose by 6% on a constant currency basis and 1% on a reported basis against last year, and by 82%…

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  • 17 November
    Amazon to stop accepting Visa credit cards in UK from Jan 2022

    Amazon to stop accepting Visa credit cards in UK from Jan 2022

    Amazon has announced that from 19 January 2022 it will no longer accept Visa credit cards as a payment method in the UK. In an email to customers, the online retail giant said that it has made the decision โ€œdue to the high fees Visa charges for processing credit card…

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  • 17 November
    UK retailers suffer one cyberattack every 8 days

    UK retailers suffer one cyberattack every 8 days

    The UKโ€™s retailing sector has experienced 44 cyberattacks in the last 12 months – roughly one every 8 days – according to new research by Keeper Security. As part of its 2021 Cybersecurity Census Report, it found that three-quarters (77%) of retailers believe that the number of cyberattacks they are…

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  • 8 November
    THG boss reveals regret over London IPO

    THG boss reveals regret over London IPO

    THG founder Matthew Moulding has revealed he regrets the decision to float the company on the London Stock Exchange last year, adding that he โ€œshould have IPOโ€™d in Americaโ€. Moulding made the comments during an interview at the GQ Heroes awards, and as reported by The Times, also said that…

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  • Oct- 2021 -
    26 October
    Studio secures supply chain ahead of peak trading

    Studio secures supply chain ahead of peak trading

    Studio Retail Group has announced that sales were slightly ahead of the โ€œexceptionalโ€ sales recorded last year, and 38% higher than two years ago, for the half-year ended 24 September 2021. Despite the positive trading update, the online retailer noted that it has been affected by ongoing issues with global…

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  • 25 October
    Very wins UN award for empowering women in Indian textile industry

    Very wins UN award for empowering women in Indian textile industry

    The Very Group has won the community engagement and partnerships category at the India United Nations Women’s Empowerment Principles (WEP) Awards for its work in empowering young women in the country’s textile industry.ย  The award recognises Veryโ€™s work to establish five resource centres in southern India, which has helped to…

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  • 15 October
    September online retail sales drop by 12.5% YOY, data warns

    September online retail sales drop by 12.5% YOY, data warns

    Online retail sales fell back 12.5% year-on-year in September, according to the latest IMRG Capgemini Online Retail Index, which tracks the online sales performance of over 200 retailers. The drop was driven by poor sales in the first week of the month which typically would have fared better through the…

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  • 13 October
    THG shares plunge by a third following investor event

    THG shares plunge by a third following investor event

    THG has seen its shares plummet by around a third (34.75%) following a Capital Markets Event held by the group yesterday (12 October).ย  In a statement released today, the group noted the fall in the share price but states that it โ€œknows of no notifiable reason for the material share…

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  • 12 October
    John Lewis sees online sales surge to 70% of total sales

    John Lewis sees online sales surge to 70% of total sales

    โ€‹โ€‹John Lewis has revealed it has seen a surge in online sales amid the Covid-19 pandemic with consumers changing the way they shop with online sales accounting for between 60% to 70% of the retailer’s total sales, up from 40% before the pandemic. The report, Shop, Live, Look 202, which…

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