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Online & Digital

The latest news, updates and analysis on the online and digital segment of the the UK retail industry. Sign up to the Daily Briefing and let Retail Sector’s business journalists keep you in the picture.

  • Sep- 2021 -
    17 September
    Asos announces plans to meet ESG goals by 2030

    Asos announces plans to meet ESG goals by 2030

    Asos has announced the launch of its “fashion with integrity” (FWI) 2030 programme, a plan aimed at ensuring it meets its ESG goals by 2030.  The plan includes a commitment to achieve net zero across the full value chain by 2030.  The online retailer said the FWI 2030 programme is…

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  • 8 September
    August online retail sales growth slows down

    August online retail sales growth slows down

    Online retail sales growth in August fell by 9.3% year-on-year, which was only a small improvement compared with July’s fall of 9.6%, according to the latest IMRG Capgemini Online Retail Index. The index revealed that August’s results were still “well below” the six (2.25%) and 12-month (21.37%) averages, but above…

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  • 3 September
    One in 10 BNPL consumers chased by debt collectors

    One in 10 BNPL consumers chased by debt collectors

    One in 10 Buy Now Pay Later (BNPL) consumers have been chased by debt collectors, with the number rising to one in eight amongst young people, according to new research from Citizens Advice. While “millions” of shoppers in the UK use BNPL to split or delay payments, Citizens Advice has…

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  • 2 September
    Amazon launches UK recruitment drive

    Amazon launches UK recruitment drive

    Amazon has announced it is holding one of its biggest free virtual training and recruiting events, in a bid to hire 2,500 open corporate, tech and operations roles across the UK.  As part of its recruitment drive, Amazon Career Day will now take place on 16 September, with an event…

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  • Aug- 2021 -
    31 August
    Zalando unveils over 50 new brand partners

    Zalando unveils over 50 new brand partners

    Zalando has announced that it is expanding its designer category, by signing with over 50 brands and partnering with designer Not Just a Label (NJAL). New brand partners include Missoni, Christopher Kane, 032C and Mansur Gavriel, among others, connecting them to 45m customers across the UK and Europe. As of…

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  • 19 August
    Global Fashion Group sees profits soar to €183.7m

    Global Fashion Group sees profits soar to €183.7m

    Global Fashion Group (GFG), the owner of ecommerce platforms such as The Iconic and Zalora has reported gross profits of €183.7m (£156.5m) in the second quarter of 2021, due to easing of Covid-19 restrictions.  Revenues at the group rose to 18% year on year to €397.3m (£338.5m) compared to €336.1m…

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  • 16 August
    Cox & Cox sees Q2 sales rise 54%

    Cox & Cox sees Q2 sales rise 54%

    ​​Online homewares retailer Cox & Cox has reported that sales have risen 54% year-on-year in Q2, and are 104% on year-to-date. The number of orders also increased, up 41.9% year-on-year. Outdoor sales also remained strong despite the early sales in Q1, with stock generally pre-selling before containers arrived as customers…

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  • 12 August
    Bestseller announces three new investments

    Bestseller announces three new investments

    Bestseller, the owner of clothing brands such as Jack & Jones, Vero Moda and Vilahave, announced they will be working with three new businesses, Circular Systems, Nature Coatings and Evrnu.  It follows the launch of its innovation platform Fashion FWD Lab at the end of 2020 when Bestseller team up…

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  • 11 August
    Amazon to pay customers injured by third-party products

    Amazon to pay customers injured by third-party products

    Amazon will pay for claims up to $1000 (£720) for US customers who suffer injury or property damage from faulty goods sold by independent retailers on its ecommerce platform.  Beginning September 1, for products sold through Amazon.com, Amazon will facilitate resolution of property damage and personal injury claims between the…

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  • 11 August
    John Lewis acquires new distribution centre to bolster online growth

    John Lewis acquires new distribution centre to bolster online growth

    The John Lewis Partnership has signed an agreement with Tesco to lease a one million sq ft distribution centre in Milton Keynes as the group continues to focus on its online growth.  The move comes as online sales have grown from 40% to over 60% of its total sales during…

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