Online & Digital
Online & Digital covers the innovations, strategies and technologies driving the growth of e-commerce and digital retail across the UK. This category explores how retailers and brands are adapting to evolving consumer behaviour, omnichannel expectations and the rapid pace of technological change.
Coverage spans website performance, digital marketing, data analytics, online fulfilment, and the integration of AI and automation in customer experience. Retail Sectorโs Online & Digital section delivers expert insight into how digital transformation is redefining retail operations and competitiveness โ helping professionals stay ahead in an increasingly connected marketplace.
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Jan- 2022 -14 January
Currys lowers profit expectations to ยฃ155m amid 10% drop in sales
Currys has lowered its full year pre-tax profit expectations from ยฃ160m to ยฃ155m following a 10% drop in sales in the 10 weeks ending 8 January 2022, as a result of โunvenโ consumer demand and supply disruptions. In the UK and Ireland (UK&I), like-for-like revenues in the quarter decreased by…
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11 January
The Very Group appoints non-executive chair
The Very Group has appointed Dirk Van den Berghe, former Walmart executive vice president and regional chief executive for Asia, as its non-executive chair. In his most recent executive roles with Walmart, Berghe was responsible for Walmartโs business in Canada, China, India and Japan. He also oversaw Walmart Global Sourcing,…
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10 January
THG hands FCA dossier on ‘irregular’ trading claims
THG has reportedly handed over a dossier to the financial watchdog the FCA which it hopes will prove that it experienced a coordinated attack on its share price.ย According to The Times, THG has passed over data that it believes indicates irregular stock market trading and short-selling. The paper also…
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10 January
Digital fashion sales fall back in December
Both digital fashion sales and web traffic fell back in December, falling -35% and -121% month-on-month, according to data from True Fit. This dip, True Fit said, โcould have been caused by consumers buying early, having already made digital fashion purchases during Black Friday, or were due to shoppers holding…
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Dec- 2021 -20 December
Amazon partners with Barclays to launch โbuy now, pay laterโ service
Amazon has announced its partnership with Barclays to enable UK customers to have access to a new, flexible payment method. It revealed customers will have โgreater flexibilityโ to pay for their purchases, with financing options available on terms between 3 – 48 months. Customers will find their reusable credit account…
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17 December
Online retailers expected to send 95% more orders this week
Online stores are preparing themselves for the next 10 days of shipping, with retailers expected to send up to 95% more parcels compared to the average shopping week, according to data produced by Sendcloud. It revealed that consumers are most likely to shop for Christmas gifts online 10 days before…
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17 December
Matalan partners with The Hut Group in new digital drive
Matalan has partnered with THG Ingenuity in a bid to accelerate its digital drive and support โextensiveโ online growth, in what is the first leg of a multiyear investment roadmap.ย The latest partnership with THG Ingenuity is said to represent a new and strategic alliance that will see the introduction…
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13 December
Online sales plummet in November
Online retail sales recorded their lowest ever growth in the month of November โ falling by 19.8% Year-on-Year (YoY), according to the latest IMRG Capgemini Online Retail Index. While this does compare to a strong November 2020 (36.2%), the Month-on-Month (MoM) figures were equally negative โ showing a rise of…
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2 December
Black Friday fails to boost November footfall
Footfall in UK retail destinations worsened slightly in November to -14.5% from 2019, from -13.4% in October, as Black Friday failed to give a much needed boost. However, this is still an improved result from July when footfall was -24.2% below the 2019 level. Footfall decreased across all three destination…
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1 December
Black Friday online sales fail to match 2020’s lockdown boost
With no lockdown yet enacted this autumn, online retail sales for Black Friday were down -14.3% year-on-year (YoY), according to the latest figures from the IMRG Capgemini online retail index, which tracks the online sales performance of over 200 retailers. This was slightly more than the anticipated -10% drop, and…
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