Online & Digital
Online & Digital covers the innovations, strategies and technologies driving the growth of e-commerce and digital retail across the UK. This category explores how retailers and brands are adapting to evolving consumer behaviour, omnichannel expectations and the rapid pace of technological change.
Coverage spans website performance, digital marketing, data analytics, online fulfilment, and the integration of AI and automation in customer experience. Retail Sector’s Online & Digital section delivers expert insight into how digital transformation is redefining retail operations and competitiveness — helping professionals stay ahead in an increasingly connected marketplace.
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Jan- 2024 -25 January
JD.com partners with Evri on European brand expansion in China
Chinese marketplace JD.com has announced a partnership with Evri in its effort to offer European brands more access to its consumer base in China. In a statement, the marketplace expressed that the partnership will help establish comprehensive two-way logistics services spanning China and Europe. The services will include Evri’s local…
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22 January
Virgin Wines revenues rise 2% in H1
Virgin Wines has revealed that total revenues rose by 2% year-on-year to £34.3m in the six months ended 29 December, despite a “subdued” consumer economic landscape that impacted the retailer last year. In a trading update, the direct-to-consumer wine retailer reported a “significant improvement in profitability”, which it attributed to…
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11 January
Very UK sales up 3.4% over Christmas period
Very UK has reported that retail sales were up by 3.4% in the seven weeks to 22 December 2023, with group sales up by 2.1% overall, but warned of a “challenging” year ahead for retailers. Over the Christmas and Black Friday period, the group said its performance was “consistently ahead”…
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4 January
Next ups guidance after Christmas trading boost
Next has raised its full-year guidance for the fifth time in eight months, after a period of strong trading over the golden quarter. In the nine weeks to 30 December, sales rose by 5.7% against last year, £38m ahead of its previous guidance of 2% for the period. In light…
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3 January
THG backs director after shareholder revolt
The board of THG has backed a non-executive director after his re-election was voted against by more than a fifth of shareholders at the company’s AGM. A “significant” number of votes were cast against a resolution relating to Iain McDonalds’ re-election in the AGM last June. However, following a review…
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Dec- 2023 -20 December
Alibaba chief to head e-commerce arm
Alibaba Group has announced that chief executive Eddie Wu will now serve as chief executive of the group’s ecommerce arm, Taobao and Tmall Group. He is currently chairman of Taobao and Tmall Group, and will take on the role of CEO with effect from today (20 December, 2023). In addition,…
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19 December
Whirli launches customer refund programme
Toy subscription service, Whirli, has launched a customer refund programme in a bid to “underline its commitment to customer satisfaction”. The news comes one year after the company relaunched under new family ownership. The newly-launched programme, which has been designed to provide credit for previously lost subscription fees, will invite…
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15 December
Amazon wins £215m EU tax battle
Amazon has won its case against the EU Commission over a £215m tax battle in the European Court of Justice. The Commission had alleged that Amazon had struck a deal with Luxembourg enabling the company to avoid 75% of its EU tax. The ECJ dismissed the claims insisting it had…
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6 December
Moonpig sales and profit rise in H1
Moonpig has welcomed a rise in sales and profits in the first half of the year, as the group continued to focus on technology advancements over the period. Revenues returned to growth and rose by 6.5% to £152.1m, while profit-before-tax was £20.8m, up from £18.9m the prior year. Meanwhile, adjusted…
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Nov- 2023 -17 November
Amazon to begin selling cars next year
Online retail giant Amazon has announced that it is set to start selling cars online from next year. Customers in the US will be able to shop for, equip and purchase a car online before scheduling a delivery to a local car dealership. To begin with the scheme will be…
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