Health & Beauty
The latest news, updates and analysis on the health and beauty segment of the the UK retail industry. Sign up to the Daily Briefing and let Retail Sector’s business journalists keep you in the picture.
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Nov- 2018 -16 November
Superdrug warned by ASA over ‘free gifts’
Superdrug has been warned by the Advertising Standards Authority (ASA) over a ‘free gift’ promotion which offered a free hand towel when customers bought certain products. One complainant said they had bought the “three black and Asian hair products” required to be eligible for the free ‘ORS Magic Hair Towel’,…
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15 November
Former Argos boss hired as chairman of Holland & Barrett
Health and wellbeing retailer Holland & Barrett has appointed John Walden as chairman of its board of directors. Walden said he will work closely with the group’s management team on an “ambitious” strategic plan to build digital retail leadership and a global platform for successfully delivering its products and services.…
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Oct- 2018 -10 October
Beauty brand Deciem shutters all stores following bizarre Instagram post
Beauty brand Deciem, has closed all its stores until 2019 following an Instagram post by its founder who alleged “almost everyone at Deciem has been involved in a major criminal activity”. The Toronto-based company’s founder Brandon Truaxe made the claim in an online post on the brand’s official Instagram account.…
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Sep- 2018 -21 September
Walgreens Boots Alliance launches flagship store on Alibaba’s Tmall Global platform
Walgreens Boots Alliance and Alibaba Group Holding have announced the launch of a Boots flagship store on Tmall Global, Alibaba’s B2C platform for international brands and retailers. The deal will introduce a number of Boots beauty brands to more than half a billion consumers on Alibaba’s platforms in China. The…
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Aug- 2018 -22 August
Hackers claim to have information of 20,000 Superdrug customers
Superdrug has revealed it has been contacted by hackers claiming to have accessed the details of 20,000 of its customers. The health and beauty retailer posted on twitter warning its customers of the hack and it “may have resulted in the possible disclosure of some customers’ personal information”, advised its…
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15 August
Superdrug launches in-store Botox and filler service
High street health and beauty store Superdrug has launched an in-store Botox and fillers service at its flagship on the Strand in London. It is the first high street store to offer such a service and the scheme launched in conjunction with its Skin Renew Service. The service was established…
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10 August
Superdrug brings HIV tests to the high street in UK first
HIV tests are available to purchase on the UK high street for the first time as health and beauty retailer Superdrug will now sell the BioSURE tests in its pharmacies. The self-testing kit retails for £33.99 and has been available online since 2015. It was the first legally approved test…
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Jun- 2018 -8 June
Lush removes ‘spy cops’ campaign for fear of ‘staff safety’
The cosmetics company Lush has suspended its ‘spy cops’ campaign in fear of retaliation to its staff. The campaign related to so-called UK’s ‘spy cops’ scandal where claims about undercover officers infiltrating activists groups in England and Wales were made. Lush initially launched the campaign highlighting the “small and secretive…
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4 June
Superdrug launches its own mobile phone network
Superdrug has launched a SIM-only mobile phone plan for its Health and Beautycard loyalty members. The mobile network, powered by Three, costs £10 a month and includes unlimited calls and texts and 4GB of data. Any unused data will be rolled over for an extra month, Superdrug said in its…
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May- 2018 -23 May
Boots posts revenue and profit drop
In newly filed accounts Boots has reported a drop in both its revenues and profits for its most recent financial year. In its strategic report for the year 31 August Boots posted revenues of £6.83bn down from £6.87bn the previous year. The beauty and pharmaceutical retailer also announced pre-tax profits…
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