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Why buying into digital transformation makes good business sense for retailers

It’s an understatement to say that COVID-19 – and the restrictions imposed on businesses as a result of it – have triggered change within the retail sector. Over 15,000 shops and 188,000 retail jobs were lost in the first twelve months of the pandemic, and 2020 has since been confirmed…

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Social Selling: E-commerce data you need to know for 2022

Over the last 20 years we’ve seen social media shift from simple, text-based updates, to increasingly visual content, championed by app-based platforms like Instagram and Snapchat, with new entrants such as TikTok and Pinterest taking the trend even further. Social media now goes way beyond communicating with friends and family.…

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Online customers value personalisation and speedy order fulfilment above all else

Research conducted by KPS – one of the UK’s leading e-commerce consulting partners using rapid methodology and best-of-breed, agile technology for digital transformation across all customer touch points- has identified the top challenges UK brands face in 2022. The company tracked the change in consumer behaviour brought about by the…

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Have Employment Grievance Procedures passed their use-by date?

They are intended to provide a framework for resolving issues at work but do they generally succeed in the longer term? I don’t think so in many instances. It starts with a prospective complainant thinking through the risks. Might the matter be seen as a whinge by a disloyal member…

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Welsh brand Au Vodka tops list of UK’s fastest growing online companies

A world-leading Retail Operating System has curated a list of the 50 fastest growing e-commerce brands of the ‘pandemic era’, with Swansea-based luxury alcohol brand, Au Vodka, coming out on top. The list, titled the Lightning 50, tracked growth across brands to rank the UK’s 50 fastest growing e-commerce companies…

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Au Vodka reveals gold standard for success after being crowned Winner in Brightpearl’s Lightning 50

Key facts Lightning 50 Overall Winner, plus Regional Winner in Wales and Winner in the Luxury Sector 10,000% YoY growth £5 million expected revenue in 2021 “We’re thrilled to have won not one but three titles in the Lightning 50” – Jordan Major, Head of e-Commerce, Au Vodka Endorsed by…

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eyezon – Reinventing live video for retail

Tell us more about the history of eyezon and how it got started The company started a little over four years ago, initially as an R&D project. We didn’t launch with the idea of being a business immediately. It was a team of textual web developers, software developers, and marketing…

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Why you should use Covid recovery funds for staff testing

Freedom week has brought a mixture of relief and happiness for some along with remaining anxiety and caution.  We are living with Covid and retailers need to go beyond the minimum to flourish.  Managers with a clear purpose to protect their staff and customers will be the ones to define…

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New report reveals the retailers with the best brand logos

Researchers polled the nation to discover the most iconic brands with The Nike swoosh – designed by Carolyn Davidson in 1971 – coming top (44%), followed by the ubiquitous Apple logo (34%), the brainchild of graphic designer Rob Janoff. In third place was Mickey Mouse’s famous circular ears (21%), used…

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Online retailers are in danger of being overwhelmed by increased orders – Automation is the answer

Online retailers are facing a major crisis. Since Covid-19 hit, reduced headcount and social distancing practices within the walls of warehouses and distribution centres mean retail businesses are struggling to manage the stresses and strains of increased e-commerce demand –  which is set to continue to soar.  Recent research from…

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