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Pure London puts spotlight on Valencian footwear

Ariadna Vilalta on behalf of IVACE said: “Spanish footwear brands from the Valencia region are prestigious and recognised worldwide for their craftmanship, natural materials, quality, and generations of artisan-makers. There is an amazing connection between Spain and UK countries, and the Spanish footwear offer is well-known for its high quality,…

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St. Eval receives Queen’s Award from Lord Lieutenant of Cornwall at factory opening

St. Eval’s Queen’s Award for Enterprise in Sustainable Development was conferred upon the team at this factory opening, presided over by the Lord Lieutenant of Cornwall and the Chairman of the Council and presented to owner and creative visionary Sarah Young-Jamieson. Being awarded a Queen’s Award for Enterprise in Sustainable…

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How to join an autonomous business? Launch a micro market

Where to place a micro market? Micro markets are well known at business centres for serving employees. However, we recommend choosing a location with a minimum of 80 people to get a profit. Install your micro markets in co-working centres, hostels, fitness centres and multifamily residential complexes since they are…

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Pets at Home Rochdale named Proud of My Store monthly winner

Fun, family spirit and amazing teamwork has given Pets at Home, Rochdale a win in the UK’s biggest nationwide competition celebrating frontline retail teams: Proud of My Store. Store Manager, Nathan Reynolds and his team (pictured) caught the eye of the competi-tion’s prestigious judging panel with their dynamic can-do attitude,…

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Why customer experience excellence must extend into last mile delivery

The growth of e-commerce and the increasing consumer expectations that have come with it has changed the logistics industry. The moment a purchase is delivered to the doorstep is usually the first – and potentially the only – human interaction a customer has when shopping online. Arguably this makes the…

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How Frasers Group scales personalisation across its family of brands

UK-based Frasers Group started as a small sports shop in 1982. Over the last four decades, the company has established an impressive portfolio of iconic sports, lifestyle, and luxury brands, including Sports Direct, FLANNELS, GAME, Jack Wills, and Everlast.  After cementing its position as a global powerhouse, the retail group…

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What’s the deal with EV charging on retail sites? 

There are already many electric vehicles (EVs) on the UK’s roads, and soon there’s going to be a lot more. By 2035 every new car or van sold in the UK will be fully electric. Before that, in just eight years, sales of new petrol or diesel cars or vans…

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EcoPure waters celebrates 4-year anniversary supplying eco-friendly purified water to Jarrold department store

This month, eco-friendly water filtration company, EcoPure Waters, celebrates its four-year anniversary supplying Jarrold Department Store, Norwich’s flagship independent store, with its eco-friendly water filtration and reusable glass bottle solution. EcoPure Waters has been supplying Jarrold with its eco-friendly, pure, still and sparkling filtered water since April 2018, when the…

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AI-powered self-service is the future of physical retail

At the start of the Covid-19 pandemic, retail was among the most impacted industries: over 17,500 chain stores closed in the UK in 2020. At the same time, e-commerce growth numbers went through the roof. According to Digital Commerce 360, “the pandemic facilitated a gain of around $218 billion in…

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Sustainable In-Store Packing: A Critical Trend in Retail

Forrester’s recent predictions confirm a trend that we are all seeing, namely the importance of the circular economy to retail businesses. They also highlight growing expectations related to the handling of customer returns. Both of these issues speak directly to brand reputation and customer experience as key factors in years…

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