Features
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Nov- 2024 -13 November
Outform’s VP of growth on understanding today’s shopper psychology
In a retail industry that’s evolving at breakneck speed, Clare Cryer, Vice President of Growth at Outform, is a veteran of the field and an outspoken advocate for blending insights, creativity, and technology to reshape physical retail. With a career that spans from humble beginnings at a Dublin Zoo souvenir…
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6 November
How detrimental has Brexit been for UK retail?
Brexit. The term alone conjures layers of complexity for UK retailers as they try to adjust to the changing tides of regulations, consumer behaviours, and economic challenges. Retail is a dynamic industry, historically resilient but now forced to adapt faster than ever. In an engaging conversation, Alexander Otto and Richard…
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6 November
How to prepare your store for the holiday season
Act early and hire extra staff As mentioned earlier, the holiday season tends to attract more people to stores and this can sometimes make the store management overwhelmed especially if they are understaffed. Hiring additional staff for the festive period can significantly ease the holiday rush for retail businesses. With…
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5 November
Flooring industry trends for 2025
As we inch closer to 2025, the flooring industry is responding to changing consumer preferences, blending timeless classics with bold, personality-driven choices. From sustainable materials to statement patterns, 2025’s trends reflect a growing desire for floors that are both functional and expressive. Mike Jones from Simply Underlay, the online flooring…
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4 November
The future of contactless technologies in retail
With contactless checkouts and touchless transactions rapidly reshaping how people shop, retailers are seeking to harness technology to improve convenience, safety, and efficiency for both consumers and employees. The retail landscape is already saturated with innovations like mobile payment systems, QR code-based payments, and self-checkout kiosks. However, what else lies…
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1 November
From side hustle to global costume leader – The story of Fraser Smeaton’s costume empire
In 2009, Fraser Smeaton, CEO and co-founder of MorphCostumes, saw an unusual potential in what seemed like an ordinary moment. While walking the streets of Dublin with a friend sporting a bright blue spandex suit, he noticed that people couldn’t help but stop and stare, with many even approaching to…
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Oct- 2024 -30 October
How can retailers manage Black Friday returns
Establish a clear returns policy A well-defined returns policy is the first step to manage customer expectations and minimise confusion, particularly during the high-volume Black Friday period. Retailers should ensure that the policy is straightforward, accessible, and clearly visible on their website, in receipts, and within email confirmations. If retailers…
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30 October
Retail rebrand: Is it time to make the change?
In a hyper-competitive and ever-evolving retail market standing out is key. You must have a strong brand and brand identity to cut through the noise and make an impact on consumers. Sometimes the best way to do this is to rethink your branding. However, this comes with potential drawbacks. Pros…
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30 October
How does a turnaround specialist help retailers improve their performance?
Erin Brookes’ journey into the world of retail consultancy is a testament to how passion, experience, and adaptability can shape a career in an ever-evolving industry. Now managing director and head of Retail at Alvarez & Marsal (A&M), Brookes’ career has spanned across operational and consulting roles, from working on…
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28 October
Behind the curtain of retail logistics at DHL Supply Chain
Most consumers think of the shopping experience as the final click online or the moment they walk out of a store with bags in hand. But what happens behind the scenes to ensure that products are on the shelf, or that parcels arrive at our doorsteps on time, is a…
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