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Network Rail sees retail sales hit record £915m in 2024/25

Network Rail sees retail sales hit record £915m in 2024/25

In this episode we speak to Matt Dalton, consumer sector leader at Forvis Mazars. Matt discussed the biggest challenges facing the retail sector, from cost pressures and wage increases to polarised property markets and geopolitical shocks, and the ways in which retailers can best navigate these. We also explore how short-term cost-cutting could undermine long-term resilience, and how retailers can best remain agile and adaptable in unforecastable times.

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Network Rail has reported that its 19 managed stations saw retail sales rise by a “record” 8.7% to £914.7m in 2024/25, driven by growth and convenience outlets. 

During the period, like-for-like sales rose 5.8%, with London Waterloo generating £107.5m and London Bridge £100.1m, making them the first two stations in Network Rail’s portfolio to surpass £100m in annual retail sales. 

The figures outpaced the wider market. According to the British Retail Consortium (BRC), overall UK retail sales growth of 0.6% in the same financial year, with like-for-like sales up 0.4%.

All five of Network Rail’s regional divisions – covering England, Scotland and Wales – reported growth in both total and like-for-like sales. 

The year also saw new leases signed with fashion and lifestyle retailers including Hobbs and The Body Shop, alongside grocery and convenience operators such as Boots and Holland and Barrett.

Hamish Kiernan, commercial director of property at Network Rail, said: “2024/25 was an exceptional year for our retail sales. By exceeding £100m in total retail sales in two of our destination stations we’ve demonstrated that when it comes to sales growth, our transport hubs are the places to be.

“For the rest of 2025, we’ll continue to onboard new brands to deliver a retail experience that meets the varying needs of our customers.”

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