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Mar- 2020 -17 March
Rethinking Retail: How to put customers at the heart of your strategy
How can you accelerate your in-store sales? In HappyOrNot’s upcoming webinar, discover the science behind purchasing behaviours, the ways you can increase your conversions by focusing on customer experience, and as a bonus, San Francisco 49ers will share how they have achieved a 98.99% customer loyalty. Key Details: When: March 24th – 15:00…
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16 March
What will the spread of coronavirus mean for businesses?
The serious health concerns brought about by the coronavirus outbreak (officially Covid-19) have been well documented, as nations impose travel restrictions and enter quarantine to tackle the spread. The UK Government recently confirmed that sick employees will receive statutory sick pay from the first day off work, not the fourth,…
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13 March
BT’s boss catches it, markets rebounding, pain medication prices spike
Today I am going to rattle through a wider selection of stories than normal because the spread of the virus is hitting so many sectors hard, with key figures in the business community affected. The markets are recovering some of their losses this morning after having their worst selloff since…
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12 March
How much is too much: when to stop talking to your customer
With the grey and gloomy weather we have been experiencing lately, it may be increasingly hard to imagine the long and bright days of summer. Yet, many retailers are already marketing summer deals and discounts to their customers. Some even started as early as the 21st of January, otherwise known…
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11 March
Harassment in retail: What steps should you take?
Last year, we at Foot Anstey conducted a survey which identified that one in 10 retail staff, equivalent to 319,000 UK workers, have experienced inappropriate or unwanted touching of a sexual nature whilst at work. We have now reached a point in time where Harvey Weinstein (whose alleged criminal misconduct…
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10 March
Banks to help us all out with coronavirus fallout
Once again the business pages on all major news outlets are pretty much dominated by the developing story of coronavirus – every sector has some kind of tale to tell. So here is the roundup from today. RBS said it will allow mortgage holidays for people who are forced to…
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10 March
How can stores replicate the success of the Aldi middle aisle?
As the retail industry continues to attract negative headlines with reduction in footfall and questions over the viability of the high street, stores are now turning to bolder USPs in order to attract consumers. The ongoing battle with internet retailers is fast becoming a war of uniqueness, and high-street stores…
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6 March
Flybe’s pensions in doubt; Poorest 20% no better off than before, 1m Virgin customers on unsecured database
Flybe’s pension pot for 1,350 current and former workers is at risk, as the fallout from one of the first casualties of the coronavirus business threat manifests in full. Flybe of course was already embattled before the new Covid-19 virus came along, and was the subject of a controversial bailout…
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4 March
Mitigating the risk of coronavirus to UK supply chains
As manufacturers and retailers run down their ‘pre-Brexit’ stockpiles, pressure on warehouse space in the UK may appear to be tempered for the moment – although there can be little doubt that there will be another ‘cliff-edge’ event at the end of the year as the EU-UK trade talks approach Boris’ deadline.…
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4 March
Three tip for warehouse transformation
It wasn’t very long ago when fulfillment was described as: “Just logistics.” How times change. And with the speed and accuracy of deliveries enabling competitive advantage, warehousing is high on boardroom agendas. While this change is good news, it comes with challenges. Along with consumers’ expectations for ever faster delivery,…
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