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Getting ready for the post-covid retail boom

From being in the grip of the second wave in a bleak mid-Winter two months ago with so much uncertainty…

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SCA exemptions: A merchant’s best friend, with complications

When it comes to online commerce, much of Europe is living in a new payment regulation era — and the…

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How retailers can ensure frictionless trade despite Brexit paperwork boom

Despite the promises, both anecdotal and data-backed evidence suggests that the UK’s transition out of the European Union has not…

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How retailers can optimise their digital strategies for a post-lockdown world

As we pass the anniversary of the first national lockdown, many retailers are pausing to reflect on how the past…

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Real time data underpins retail success with unpredictable shoppers

We live in unprecedented times and for retailers this challenging environment throws a new curve ball each week. Shopper behaviour is…

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Could failed deliveries threaten to derail the global eCommerce boom?

The pandemic has prompted a global surge in consumers buying goods online, quickly accelerating a trend that was already well…

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A repackaged retail strategy – How FMCG brands are innovating to stay ahead

The FMCG category has been buffeted by unprecedented change over the past year with huge disruption to traditional routes to…

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Eight ways retailers can use TikTok to create a marketing storm

TikTok has come into its own during the pandemic. The social platform has 100 million monthly active users across Europe,…

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How John Lewis plans to bounce back

In 2007, upmarket retail giant John Lewis revealed plans for an ambitious expansion scheme, which aimed to double the size…

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The aspirin that soothes the returns headache

Are returns the biggest headache for online retailers?  Returns are not so great for customers either. If retailers are to…

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