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Jan- 2022 -25 January
The key e-commerce trends of the year
The pandemic has undoubtedly continued to accelerate UK e-commerce purchases in 2021. A 20.5% year-over-year growth in eCommerce sales is projected for this year alone. With the worldwide marketplace available at their fingertips, customers have grown accustomed to the convenience of online international shopping. Therefore to increase authorisation rates and…
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25 January
Three ways retailers can make better use of their first party data
‘Retail is detail’ is the famous quote by James Gulliver, the late British retail entrepreneur behind the Fine Fare and Safeway brands. For retailers, being on top of the detail requires them to exploit the complex first party data they have on all parts of their customers’ purchase paths. From…
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17 January
The impact of supply chain shortages on retailers and fraudsters
Recent supply chain disruptions in the run–up to the Christmas retail season were widely documented. These disruptions are threatening to cause low stock levels and could see some retailers without products at peak trading times. Recently, Amazon issued an urgent warning to consumers that if they wanted to see gifts…
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13 January
On the move – retail supply chain trends for 2022
Following a year of supply chain disruption and uncertainty, Lee Thompson, managing director of international fulfilment services provider fulfilmentcrowd looks at the trends set to impact retail supply chains this year. Re-energised exports Exports have been something of a headache for UK-based retailers during the last 12 to 18 months. Disruption and…
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6 January
Checkout free stores: what they’re all about
What is the concept behind checkout-free stores? In theory, checkout-free stores drive convenience for both the merchant and the customer. Everyone has demanding lives and as a result will, understandably, look to minimise hassle if they can. Through the right payments’ infrastructure, these stores, which first appeared in the UK…
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Dec- 2021 -17 December
Why 2022 will be a defining year for UK retail
Retailers are coming out of what has been another challenging year but are undoubtedly now optimistic and looking forward to a prosperous festive season. Early reports paint a positive picture with ONS data showing an 0.8% rise in total sales volume in October, and GfK revealing that consumer confidence is…
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15 December
Delivering what matters to consumers in the run up to Christmas
Christmas is a pivotal period for retailers. It can be the most demanding and important time to capitalise on seasonal demand. According to PwC, one in four consumers intends to spend more this festive season, with a total spend on presents and celebrations predicted to be around £21 billion. 2021’s…
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15 December
How e-commerce managers can prevent website overload this holiday season
Retailers remain at the coal face of digital innovation – after all, it was retail e-commerce sites such as Amazon that literally revolutionised the world. Christmas 2020, largely locked down in most parts of the world, offered the pinnacle of online trading conditions. This season, whether it be the convenience…
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7 December
Retail trends 2022: What Brits want from retailers
Attest, a consumer research platform for the world’s biggest brands, today releases new data on the retail trends that are likely to shape 2022. The research is found within the second annual UK Consumer Trends report that tracks sentiment and behaviours ahead of the new year. Key findings include: Overall,…
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2 December
Snatching peak from the jaws of Amazon
Consumer shopping habits this peak season are already unlike anything the industry has seen before. A slow burn, ultra-cautious approach that could well lead to a last-minute rush – a rush that Amazon thinks it’s going to win. The conventional wisdom – as far as convention can be wise in…
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