Advice
Advice offers practical guidance and expert insight for retail professionals navigating today’s competitive UK market. This section features commentary and analysis from industry specialists on business growth, workforce management, customer engagement, technology adoption, and operational efficiency. Retail Sector’s Advice coverage helps retailers, brand managers, and suppliers translate market trends and policy changes into actionable strategies that strengthen performance and resilience across every level of retail operations.
-
Jun- 2018 -25 June
Three barriers to implementing a successful omnichannel solution
Customers value a consistent service across all platforms and channels. They want customer service agents to know who they are and what their history is with the retailer. Since retail is such a competitive sector that, to stand out, retailers must put customer care at the heart of everything they…
Read More » -
21 June
What’s next for the Luxury Sector?
The luxury goods market is being shaken up like never before with the rise of new consumers and changing buying habits. This, combined with the late adoption of digital and technology means that luxury brands face more uncertainty than at any point in their history. To win in the new…
Read More » -
18 June
Solving the age-old problem of returns
Returns, the ‘dirty’ word in retail, are a recurring nightmare for staff and customers alike. It’s something we can all relate to; as a consumer we dread the long lines, endless waiting, and seemingly annoyed sales staff. Whilst as a retailer, processing a mountain of returns can seem like a…
Read More » -
15 June
Why CSR is good for business as well as the environment
No longer are the social and environmental activities of businesses treated as additional or voluntary projects. Corporate Social Responsibility (CSR) and triple bottom line (TBL) accounting now form a key part of core business models. Triple bottom line accounting incorporates profit, people and the planet, also referred to as the…
Read More » -
11 June
SEO: Tools and techniques to maximise SEO in 2018
Driving visibility and organic traffic for your website through optimised SEO is becoming increasingly difficult. However, there are tools and techniques that will have a significant impact. In response to changes throughout 2017, and with the roll out of the mobile first index (which affects how your website ranks across…
Read More » -
8 June
Rebranding the high-street – the experience way
“Britain’s ‘doomed’ high street to see 100,000 shops close by 2022 unless action taken now” read one national media headline recently. Another article reported that the number of store openings on Britain’s high streets has fallen to a seven-year low, driven by the growth of online shopping and a shift…
Read More » -
6 June
Enabling an augmented reality for retailers
There is no getting away from the fact that consumer expectations are higher than ever when it comes to their buying experience, be it an online sale or a physical transaction taking place within a brick and mortar shop. However, retailers have been slow to adopt and integrate new and…
Read More » -
4 June
Retail and ROI: how to minimise cost and maximise value
In the current retail environment, major players all over the UK are closing stores – including House of Fraser, New Look, and Marks & Spencer. Given this state of affairs, it’s more important than ever before for retailers to maximise their marketing investment for greater return on investment (ROI). And…
Read More » -
May- 2018 -31 May
The real cost of ‘freeturns’ for retailers?
In today’s hyper-competitive online environment, ecommerce directors face a difficult choice when it comes to the thorny issue of online return policies. Despite being hugely appealing to consumers, free returns can have a catastrophic impact on retailers’ margins. According to industry experts Clear Returns, the cost of processing online returns…
Read More » -
30 May
Retail survival tactics that work
The so-called retail apocalypse has hit both long-standing high street giants and hardworking independent retailers, although some brands are proving their resilience. Despite the fact that there were more store closures in 2017 than in any year since 2010 there is some good news amidst the gloom that could help…
Read More »
