Advice
Visit Retail Sector for advice, best practice, how to guides, and top tips for successful retailing, both on the high street and online. Retail Sector is your one-stop-shop for retail news, analysis, interviews, features and advice, keeping you in the picture.
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Dec- 2018 -17 December
Balancing Christmas demand with employee needs
With the countdown to Christmas now on, the retail industry is reaching the height of this years’ busiest shopping period. With Christmas spending hitting a record £50bn in the UK last year, it’s a frantic time for those working in the sector. In fact, our own research highlighted that almost…
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14 December
How can e-tailers transform the high-street?
While 14 shops close every day in the UK, a number of e-tailers are moving into the physical retail space trying their hand at bringing the online experience offline via immersive and experiential activations. This is hardly surprising, given shoppers continue to crave real-life, tangible experiences. But what does this…
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13 December
The problem with excess stock (and how to avoid it)
There are close to 300,000 retail outlets currently operating in the UK. The pressure is on to not only deliver exceptional customer service, but to stock products that stand out against the competition. The process of sourcing and buying products requires adequate research. Too often, retailers fall into the trap…
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11 December
How to deal with ‘buyer’s remorse’ amidst the Christmas shopping frenzy
With Christmas quickly approaching, footfall in shops rising and clicks online increasing, customers are rushing to grab the best Christmas presents and deals in the seasonal sales. Customers in store and online are acting on highs of adrenaline as they find a not-to-miss item leading to quick, impulsive purchase decisions…
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7 December
A five-step guide to becoming data-driven
In today’s hyper-competitive retail market, successful decision making needs to be founded on data. Now that readily available tools can assist in making data-driven decisions, retailers can no longer afford to rely solely on instinct and experience. And yet, many organisations feel that they are lagging, and consider the shift…
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6 December
It’s not too late for the high street to make a success of Christmas
Black Friday is over and retailer’s sights are now being set on the Christmas rush, as retailers look to capitalise on demand for presents, food and drink, decorations and all manner of other festive paraphernalia. Good cheer abounds, year-end bonuses are still prevalent in many sectors, and consumers are often…
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4 December
Are CVAs still fit for purpose?
In 2018, we have seen a number of high-profile retail restructurings and common to many is the use of a Company Voluntary Arrangement (CVA). After much press comment, which tended to focus on the plight of landlords, R3, the Association of Business Recovery Professionals, produced a report in May 2018…
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Nov- 2018 -30 November
How AI can unlock customer loyalty
Artificial Intelligence (AI) has been disrupting the world’s of finance, healthcare and IT to name a few. Those able to harness the power of AI are reaping the benefits of their data and helping businesses drive efficiencies; however, uptake amongst retailers has so far been limited in comparison. Microsoft’s recent…
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28 November
Time to end painful queue, returns and changing room dramas
Zara in the UK introduced self-service in some of its London flagship sites earlier in 2018, as the fashion retailer upgraded its showcase store to highlight its technological and customer service prowess. Its Westfield Stratford City store, in isolation, has been touted as a place where the digital meets the…
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26 November
Could rethinking returns help rescue the high street?
It’s a sad fact, but the traditional British high street is suffering more than ever before. With more than 24,000 shops closing their doors in the first six months of this year alone, more light needs to be thrown on retailers’ ongoing loss prevention. The overall picture painted lately shows…
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