Advice
Visit Retail Sector for advice, best practice, how to guides, and top tips for successful retailing, both on the high street and online. Retail Sector is your one-stop-shop for retail news, analysis, interviews, features and advice, keeping you in the picture.
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Dec- 2019 -11 December
Preventing seasonal staff from becoming the Nightmare Before Christmas
As we approach the busiest shopping months of the year, many retailers will look to hire additional staff on short-term contracts to allow for the anticipated customer demand. In fact, a cursory search on one of the UK’s top job sites indeed.co.uk shows no less than 5,000 “Christmas” jobs advertised…
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5 December
Four tips to mastering millennial brand loyalty
Millennials can be demanding – they want variety, they want value for money, and they want everything to be available to them at the touch of a button – and quickly. Their demands are being met – from fast-fashion retailers delivering clothes to their doorstep the next day to Netflix…
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Nov- 2019 -28 November
How online retailers can reduce the impact of festive returns
Peak season is just around the corner and this year more than a quarter (28%) of UK shoppers expect to spend more online during the 2019 Christmas shopping season than in 2018. With Black Friday and Cyber Monday now both staple fixtures in the calendar for shoppers and brands, millions…
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14 November
How to avoid profit loss by keeping your retail store up to date
In the store many actions are taken just because management likes to do them a certain way. “If it ain’t broke, don’t fix it,” it’s often said. And particularly in well-established stores with a reputation to uphold, keeping standards high might entail squashing innovation in order to protect a static…
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13 November
A festive general election: how will retailers survive Christmas 2019?
For retailers, the closer it gets to Christmas, the more political uncertainty there is leading to dwindling consumer confidence and irrefutable anticipation of poor festive sales. After a year of struggle for retailers across the country and more odds against them, how can this festive season be the most profitable…
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1 November
How personalised strategies transform one-off festive buyers into loyal customers
News reports about post-Christmas sales slumps are becoming as traditional as turkey and stuffing. Whether it’s gifts for the kids or the dogs, everyone has a reason to shop during the festive season and any resulting casualties show just how competitive the retail landscape really is. With new customer acquisition…
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Oct- 2019 -25 October
How retail businesses can reduce electrical consumption
Energy remains one of the largest in-store operating costs for UK retailers; and with electricity prices in particular continuing to rise, an increasing focus on decarbonisation and expectations for businesses to be more environmentally responsible, pressure is more intense than ever for the sector to meet these challenges head on.…
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21 October
How to bring the department store CX to your digital channels
The past few years have been cataclysmic for the health and beauty industry; with new pressures, market forces and trends at play, from sustainability, issues surrounding representation and transparency of supply chain management and ingredients. These moving parts have not been made easier by changes in consumer behaviour and a…
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14 October
Returns: Can you charge the customer?
“Can I charge for returns?” Well… Yes. But of course, it isn’t quite as simple as that. What to do about returns is one of the biggest challenges facing internet retailing. Fast fashion – and ASOS in particular – have struggled to deal with the increasing tendency for consumers (particularly…
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1 October
From clicks-to-bricks
2019 continues to be an extremely turbulent time for the retail sector. Barely a week goes by when we don’t hear of yet another, long-standing and well-established high street retailer beginning to crumble as it struggles to keep up with a number of online rivals. In fact, new figures released…
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