Advice
Advice offers practical guidance and expert insight for retail professionals navigating today’s competitive UK market. This section features commentary and analysis from industry specialists on business growth, workforce management, customer engagement, technology adoption, and operational efficiency. Retail Sector’s Advice coverage helps retailers, brand managers, and suppliers translate market trends and policy changes into actionable strategies that strengthen performance and resilience across every level of retail operations.
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Dec- 2024 -4 December
Tradition meets innovation: Sam Walker’s vision for Walker & Ling
Sam Walker, owner and manager of Walker & Ling, stands at the helm of a business steeped in history yet firmly focused on the future. As the fifth-generation leader of this independent, family-run department store, Walker carries forward a legacy that dates back to 1892, all while navigating the rapidly…
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Nov- 2024 -26 November
Reinventing loyalty: Josh Graham’s vision for mobile-driven retail
Josh Graham, co-founder and chief marketing officer of Airtime Rewards, reflects on a journey that began in the aisles of an independent menswear store and now sees him at the forefront of mobile-driven retail innovation. With nearly a decade of Airtime Rewards behind him, Graham is helping redefine how retailers…
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19 November
Melissa Minkow: Bridging Retail Innovation and Consumer-Centric Solutions
Melissa Minkow, Global Director, Retail Strategy at CI&T, has built a career fusing customer insights with transformative technology. From her early days at Anthropologie to leading retail innovation strategies for global clients, her journey is a testament to how curiosity, expertise, and vision can reshape an industry. “I like to…
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8 November
Valerie: The liquid supplement startup for perimenopausal women
Having launched in September, Valerie is set to revolutionize the way women approach health during the stages of menopause. Olly Johnson, co-founder, draws from both a career in health-focused retail and a deeply personal motivation for this venture. “Valerie exists to empower women and to take back control of their…
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Oct- 2024 -28 October
Behind the curtain of retail logistics at DHL Supply Chain
Most consumers think of the shopping experience as the final click online or the moment they walk out of a store with bags in hand. But what happens behind the scenes to ensure that products are on the shelf, or that parcels arrive at our doorsteps on time, is a…
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18 October
Retail lessons from Shahnila Rashid: Topshop, TK Maxx, and beyond
From the rise of fast fashion to the digital disruption that has reshaped consumer behavior, Shahnila Rashid’s journey through the world of merchandising, buying, and retail strategy has provided her with unparalleled insights into both the triumphs and the challenges that come with the territory. Starting her career at Topshop,…
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Sep- 2024 -26 September
Designing the Future: Pete Champion on I-AM Associates and the Evolution of Retail Spaces
With a career history that now spans decades, Champion’s journey is one that illustrates the intersection of creativity, design, and business strategy. In this interview for Retail Sector’s ‘Talking Shop’ podcast, he discusses his professional trajectory, the evolution of the industry, and how I-AM Associates has adapted to meet the…
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12 September
How to enhance personalisation by optimising product feeds for trends
Today, fashion retailers face a rapidly changing landscape characterised by rising labour and material costs, persistent shipping delays, and shifting consumer expectations. As consumers increasingly seek ethical and sustainable products while balancing tighter budgets, optimising product feeds for timely and relevant recommendations becomes crucial. Rising costs in daily essentials may…
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Jul- 2024 -19 July
To charge or not to charge: how to adjust your return policy
In the last couple of years, the debate of charging for online returns has sparked considerable discussion among both retailers and customers. Some industry players are of the opinion that return fees mitigate costs and deter frivolous returns, while others argue that such policies jeopardise customer satisfaction and brand loyalty.…
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Jun- 2024 -27 June
How to make the most out of random uplifts in footfall
Heightened footfall in any given month is mostly random, and even when you can anticipate it – if there’s a big event going on or if it’s a public holiday – something is bound to make the footfall on those days either lacklustre or bountiful, such as the weather. The…
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