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John Lewis and Waitrose cut heating and lighting to tackle bills
John Lewis & Partners Oxford Street

John Lewis and Waitrose cut heating and lighting to tackle bills

On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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John Lewis and Waitrose are set to reduce their energy consumption this winter, with the department store cutting its heating and the supermarket dimming its lights in a bid to control high energy costs, The Guardian has reported.

It comes as the John Lewis Partnership, which includes Waitrose, reportedly said its energy bill could soar £18m over budget.

An internal memo seen by the Guardian said that the group faces “£18m energy cost overspending against our original predictions” for the financial year to the end of January if no intervention is made.

The email to staff reportedly said that next year’s forecast was “equally challenging”, with the group now targeting savings of £9m in the next 12 months through changes to environmental settings.

According to the Guardian, the memo also said that between now and 30 December 2022, the temperature of its branches, offices and distribution centres will be reduced by 2 degrees with systems switched to eco mode.

In Waitrose, the brightness of lights and number of lights switched off will vary between stores, while John Lewis is said to be conducting lighting surveys to “explore further reduction opportunities”. 

Other potential options reportedly include placing “night blinds” on fridges and switching off unnecessary equipment and lighting in areas that are not being used.

Under the plan, Waitrose stores will operate on “half lighting” for the first two hours of trading from Monday to Friday. 

Neil Coleman, Operations Manager, Energy and Innovation for the John Lewis Partnership said: “We’ve an ambitious plan to reduce energy consumption and aim to reach net zero emissions by 2035. With energy prices rising, we’re accelerating this. 
 

“As well as improving sustainability, reducing overheads helps keep prices low for customers. The small changes to lighting and heating are just part of our plan, and will be kept under review to make sure it doesn’t impact customers’ shopping experience.”

 
He added: “We’re also installing heat pumps, upgrading our refrigeration systems, and removing fossil fuels from our transport fleet.”
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